Seasonal Guest Experience Host

FAIRMONT; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Fairmont Scottsdale Princess in Scottsdale, AZ is seeking a Seasonal Greeter to deliver warm hospitality across The Princess Fire & Ice Rink, Château Champagne, festive Igloos and other resort outlets during Christmas at the Princess. You’ll engage guests, answer questions, and help guests navigate outlets with precise knowledge of menu items and activities.

Be part of a Heartists team serving over 250,000 visitors, upholding grooming guidelines, safety policies, and service standards in a

Qualifications

• Previous service experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Display precise knowledge of all event activities and experience inclusions
• Have knowledge of beverage lists and promotions
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Skills

Customer service

Communication

Teamwork

Reliability

Calm under pressure

Grooming guidelines

Job description

Fairmont Scottsdale Princess in Scottsdale, AZ is seeking a Seasonal Greeter to deliver warm hospitality across The Princess Fire & Ice Rink, Château Champagne, festive Igloos and other resort outlets during Christmas at the Princess. You’ll engage guests, answer questions, and help guests navigate outlets with precise knowledge of menu items and activities.

Be part of a Heartists team serving over 250,000 visitors, upholding grooming guidelines, safety policies, and service standards in a