Seasonal Guest Experience Associate - ParTee Shack

ParTee Shack | Battle & Birdie; Raleigh (NC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Free meals during eligible shifts

Free attractions on days off (arcade/非

Employee friends & family discount

Cross-training in multiple areas

Fun, team-oriented work environment

Opportunity for continued employment

Job summary

ParTee Shack | Battle & Birdie in Raleigh, NC is seeking a seasonal Guest Experience Associate. You will greet guests, assist with check-in, answer questions, and help maintain a clean, safe, and energetic environment across attractions, food & beverage, and events.

You'll be cross-trained in multiple areas, including attractions, arcade, and go-kart operations, with an emphasis on delivering memorable guest experiences.

Qualifications

• Must be 18 years or older.
• Weekend availability required.
• Availability during holidays and peak periods.
• Friendly, outgoing, and comfortable interacting with guests.
• Dependable and able to work effectively as part of a team.
• Comfortable working in a fast-paced, high-energy environment.
• Able to stand and move about for long periods and lift up to 25 lbs.
• Previous customer service, hospitality, food service, or entertainment experience is a plus—but not required.

Responsibilities

• Welcome guests with a smile and assist with check-in.
• Answer questions and look for opportunities to enhance each visit.
• Keep guest areas clean, organized, and safe throughout your shift.
• Prepare and serve menu items; assist with arcade prize redemption and friendly service.
• Assist with birthday and corporate events—set up, serve food, and celebrate.
• Explain rules and instructions for attractions; monitor activities and keep the fun moving.
• Communicate and collaborate with the team to deliver great guest experiences.

Skills

Customer service

Hospitality

Communication

Team player

Guest interaction

Job description

What You'll Be Doing

Create Great Guest Experiences

Welcome guests with a smile and assist with check-in. Answer questions and look for those small opportunities to make someone's visit even better.

Keep ParTee Shack Guest-Ready

Help maintain clean, organized, and safe guest areas, attractions, and workspaces throughout your shift.

Food, Beverage & Arcade

Prepare and serve menu items, assist with arcade prize redemption, and provide friendly service throughout the facility.

Support Parties & Events

Assist with birthday and corporate events - help set up, serve food, and celebrate like it's your birthday too. You bring the energy; we'll provide the candles.

Attraction Operations

Help guests safely enjoy our attractions, including mini golf, Duckpin Bowling, and VR Laser Tag. Explain rules and instructions, assist guests with getting started, monitor activities, and keep the fun moving.

Be Part of the Team

Communicate, collaborate, and step in where needed. At ParTee Shack, creating a great guest experience is a team effort-no mulligans.

We'd Love to See

• Must be 18 years of age or older
• Weekend availability, including Saturdays, is required
• Availability during holidays and peak seasonal periods
• Friendly, outgoing, and comfortable interacting with guests
• Dependable and able to work effectively as part of a team
• Comfortable working in a fast-paced, high-energy environment
• Able to stand and move throughout your shift and lift up to 25 lbs.
• Previous customer service, hospitality, food service, or entertainment experience is a plus-but not required

Team Perks

• Free meals during eligible shifts*
• Free attractions on days off* (arcade excluded)
• Employee friends & family discount*
• Cross-training in multiple areas of the facility
• Fun, team-oriented work environment
• Opportunity to be considered for continued employment based on performance, availability, and business needs

Employee perks and discounts are subject to Company policies, eligibility requirements, and applicable restrictions.

Seasonal Guest Experience Associate (GEA)

Hourly Rate: $13/hr + Tips (Guaranteed $15/hr)

Average with Tips: $16-$18/hr

Location: 6231 Triangle Plantation Drive, Raleigh, NC 27616

Schedule: Part time | Weekend availability required

Join the ParTee Shack Team!

At ParTee Shack, our Guest Experience Associates help create the fun from the moment guests walk through the door.

As a GEA , you'll be cross-trained throughout the facility and may work in guest services, attractions, events, food & beverage, arcade operations, and our go-kart track. No two shifts are exactly the same!

We're looking for energetic, dependable team members who enjoy working with people, jumping in where needed, and creating experiences that make guests say, "WOW, that was awesome!"

This is a seasonal position with the opportunity for continued employment based on performance, availability, and business needs.

Priority consideration may be given to applicants with

• Weekend availability (Saturday & Sunday)
• Availability at least 3 weekdays per week
• Flexibility to work opening, mid, and/or closing shifts

Applicants with open and flexible availability may be considered first as we work to meet our current staffing needs.

Availability requirements are based on current scheduling needs and do not guarantee a specific number of hours or shifts.