Seasonal Front Desk Associate - Fitness & Member Experience

Planet Fitness; South Bend (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free PF Black Card Membership

Go to any gym and bring a guest for 1+

CPR & trainer certifications

Retirement savings with 4% company 1:1

Employee Assistance Program

Life insurance

Disability (short & long-term)

Volunteer opportunities

Job summary

Planet Fitness in South Bend, IN is seeking energetic Seasonal Front Desk Team Members to join our fitness-focused team. You will engage with members, handle inquiries, and support daily operations to maintain a welcoming environment.

This position emphasizes customer service, punctuality, reliability, and initiative. Training, CPR/AED certification, and a supportive team culture are provided in a judgment-free setting.

Qualifications

• Must provide good customer service and communication in-person, over the phone, and in writing.
• Basic computer proficiency and willingness to learn new software.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet members and guests and assist with inquiries in person, by phone, and in writing.
• Follow scripts for member services, tours, cancellations, and rate reviews.
• Operate front desk technology and assist with safety and sanitization guidelines.
• Maintain cleanliness of restrooms, locker area, and club facilities.
• Perform other duties as assigned.

Skills

Service oriented

Communication skills

Punctuality

Reliability

Initiative

Education

High School Diploma or equivalent

Tools

POS system

Job description

Planet Fitness in South Bend, IN is seeking energetic Seasonal Front Desk Team Members to join our fitness-focused team. You will engage with members, handle inquiries, and support daily operations to maintain a welcoming environment.

This position emphasizes customer service, punctuality, reliability, and initiative. Training, CPR/AED certification, and a supportive team culture are provided in a judgment-free setting.