Seasonal Fragrance Associate - Part Time

belk; Cumming (GA); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

Belk is seeking a Seasonal Fragrance Associate to deliver exceptional customer service, build client relationships, and recommend fragrances that meet individual preferences. You will participate in product demonstrations, promotions, and events to help achieve store sales goals.

The role requires strong communication, a positive attitude, and the ability to adapt to a fast-paced retail environment. Availability for flexible hours including nights and weekends is expected.

Qualifications

• Customer service excellence required.
• Ability to communicate clearly with customers and colleagues.
• Willingness to learn product knowledge and keep up-to-date on trends.

Responsabilités

• Provide exceptional service and build client relationships to support store objectives.
• Demonstrate fragrance products and offer tailored recommendations.
• Assist with promotions and events to drive sales.
• Utilize omnichannel tools to inform customers about inventory and product details.
• Maintain visual merchandising and branding standards in the fragrance area.
• Collaborate with teammates to ensure smooth store operations.

Connaissances

Customer service

Communication

Teamwork

Adaptability

Technology proficiency

Goal-oriented

Attention to detail

Description du poste

A Brief Overview

The Seasonal Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.