Seasonal Fragrance Associate - Part Time

Belk; Ashland (KY); On-site; USD 18,000 - 21,000; Part time

Job summary

Belk in Ashland, KY seeks a Seasonal Fragrance Associate to drive fragrance sales and deliver an outstanding customer experience. You will build relationships with clients, demonstrate products across multiple fragrance brands, and provide customized recommendations to meet client needs.

You will engage customers with product demonstrations, support promotions and events, and utilize clienteling tools to foster loyalty while maintaining visual merchandising and store standards.

Qualifications

• Excellent customer service skills with a drive to meet store objectives.
• Willingness to learn and share product knowledge.
• Able to work in a deadline-driven, tech-enabled environment.

Responsibilities

• Demonstrate ownership and initiative in achieving store objectives.
• Create memorable store experiences through teamwork and vendor/customer relationships.
• Build customer loyalty by delivering excellent service and tailored product recommendations.
• Execute promotions, events, and outreach to maximize performance and drive sales.
• Use selling tools to provide an omnichannel experience with up-to-date inventory details.
• Build product knowledge and apply suggestive selling techniques.
• Merchandise and replenish products; maintain visual standards per directives.
• Foster a positive store culture and celebrate team achievements.
• Support store operations and safety protocols as needed.

Skills

Customer service

Store objectives

Ownership

Team collaboration

Self-directed

Communication

Tech proficiency

Flexible schedule

Heavy lifting

Mobility in-store

Fragrance knowledge

Tools

Windows OS

Job description

A Brief Overview

The Seasonal Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and ability to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.