Seasonal Field Operations & Tech Support Specialist

H&R Block; Round Rock (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist in Round Rock, Texas. You will support the setup and readiness of tax offices, ensuring they are fully equipped and functional. This role requires hands-on support and collaboration with various field teams.

The ideal candidate will possess strong technical skills and the ability to work independently in a fast-paced environment. Join us in providing exceptional support during tax season while enjoying competitive pay and benefits.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Ability to lift and move office equipment weighing up to 55 pounds or more.
• Basic technical knowledge, including experience with computer hardware.
• Comfort working independently in a field-based, seasonal role.
• Demonstrated organization and prioritization skills.
• Must have reliable transportation to travel between office locations as required.
• Strong problem-solving and analytical skills.
• Strong verbal and written communication skills.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices.
• Execute office setup activities and confirm brand compliance.
• Perform custodial tasks to ensure offices are ready for operation.
• Conduct routine building maintenance.
• Install and troubleshoot PC hardware across multiple office locations.
• Maintain accurate inventory of resources and supplies.

Skills

Field-based judgment

Ability to lift 55 pounds

Basic technical knowledge

Independent work in a fast-paced environment

Organizational skills

Reliable transportation

Problem-solving skills

Communication skills

Microsoft Outlook expertise

Tools

Microsoft Teams

Office applications

Job description

H&R Block is looking for a seasonal Operations Technical Specialist in Round Rock, Texas. You will support the setup and readiness of tax offices, ensuring they are fully equipped and functional. This role requires hands-on support and collaboration with various field teams.

The ideal candidate will possess strong technical skills and the ability to work independently in a fast-paced environment. Join us in providing exceptional support during tax season while enjoying competitive pay and benefits.