Seasonal Field Operations & Tech Support Specialist

H&R Block; Pikeville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support their tax office network in Pikeville, Tennessee. The role focuses on operational readiness, ensuring offices are fully equipped and supporting daily operations. You’ll work closely with field leadership to help with office openings and closures.

Key qualifications include basic technical skills in hardware, strong communication abilities, and the capacity to manage multiple tasks. The position offers competitive pay, comprehensive benefits, and a supportive culture.

Qualifications

• Basic technical knowledge, including experience with computer hardware.
• Ability to lift and move office equipment weighing up to 55 pounds.
• Reliable transportation for travel between office locations.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices.
• Execute office setup activities, ensuring brand compliance.
• Perform routine building maintenance and troubleshoot basic hardware issues.

Skills

Technical knowledge in computer hardware

Problem-solving skills

Communication skills

Organizational skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support their tax office network in Pikeville, Tennessee. The role focuses on operational readiness, ensuring offices are fully equipped and supporting daily operations. You’ll work closely with field leadership to help with office openings and closures.

Key qualifications include basic technical skills in hardware, strong communication abilities, and the capacity to manage multiple tasks. The position offers competitive pay, comprehensive benefits, and a supportive culture.