Seasonal Field Operations & Tech Support Specialist

H&R Block; Manchester (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is hiring an Operations Technical Specialist to support the operational readiness of their seasonal tax office network. This role involves ensuring offices are equipped and functional by providing hands-on operational, technical, and logistical support.

The ideal candidate should possess basic technical knowledge and strong problem-solving skills, and the ability to lift office equipment. Join us and contribute to a High Performing, Connected Culture at H&R Block.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Capacity to lift office equipment weighing up to 55 pounds.
• Experience troubleshooting computer hardware and office technology.
• Reliable transportation for travel between office locations.

Responsibilities

• Support the setup and opening of seasonal tax offices.
• Perform routine building maintenance and custodial tasks.
• Troubleshoot hardware issues and maintain inventory.
• Partner with leadership and technology teams for operational support.

Skills

Basic technical knowledge

Problem-solving and analytical skills

Strong interpersonal communication skills

Organization and prioritization skills

Experience with Microsoft Office applications

Job description

H&R Block is hiring an Operations Technical Specialist to support the operational readiness of their seasonal tax office network. This role involves ensuring offices are equipped and functional by providing hands-on operational, technical, and logistical support.

The ideal candidate should possess basic technical knowledge and strong problem-solving skills, and the ability to lift office equipment. Join us and contribute to a High Performing, Connected Culture at H&R Block.