Seasonal Field Operations & Tech Support Specialist

H&R Block; Little Elm (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Support for life both in and outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist in Little Elm, Texas. The role involves ensuring the operational readiness of tax offices by providing hands-on technical support and maintaining various equipment. Responsibilities include setting up offices, performing routine maintenance, and troubleshooting hardware issues.

Successful candidates will have a combination of strong organizational skills, technical knowledge, and the ability to work independently in a dynamic, fast-paced environment. Join us and make a meaningful impact this tax season.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Comfort working independently in a fast-paced, field-based role.
• Demonstrated organization and prioritization skills.

Responsibilities

• Support the setup and closure of seasonal tax offices according to standards.
• Perform routine maintenance and custodial tasks to ensure offices are ready for operation.
• Troubleshoot basic hardware issues and document incidents within the case management system.

Skills

Ability to lift and move office equipment

Basic technical knowledge

Strong problem-solving skills

Strong communication skills

Organization skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist in Little Elm, Texas. The role involves ensuring the operational readiness of tax offices by providing hands-on technical support and maintaining various equipment. Responsibilities include setting up offices, performing routine maintenance, and troubleshooting hardware issues.

Successful candidates will have a combination of strong organizational skills, technical knowledge, and the ability to work independently in a dynamic, fast-paced environment. Join us and make a meaningful impact this tax season.