Seasonal Field Operations & Tech Support Specialist

H&R Block; Jenks (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is seeking an Operations Technical Specialist to support the setup and operational readiness of seasonal tax offices across the United States. This role requires working closely with District Operations Coordinators and field leadership, ensuring offices are compliant and fully functioning.

The ideal candidate has strong problem-solving skills, technical knowledge, and the ability to lift equipment. This position offers a unique opportunity to contribute to successful office openings and operations in a dynamic environment.

Qualifications

• Ability to follow direction while exercising sound judgment.
• Must have reliable transportation to travel between locations.
• Strong technical knowledge, including setup and troubleshooting of hardware.

Responsibilities

• Support setup, opening, closure, and relocation of tax offices.
• Perform custodial tasks to maintain office readiness.
• Troubleshoot basic hardware issues and document incidents.

Skills

Field-based environment sound judgment

Ability to lift equipment up to 55 pounds

Basic technical knowledge (hardware)

Independent worker in fast-paced environments

Organization and prioritization

Reliable transportation

Problem-solving skills

Verbal and written communication

Microsoft Office proficiency

Job description

H&R Block is seeking an Operations Technical Specialist to support the setup and operational readiness of seasonal tax offices across the United States. This role requires working closely with District Operations Coordinators and field leadership, ensuring offices are compliant and fully functioning.

The ideal candidate has strong problem-solving skills, technical knowledge, and the ability to lift equipment. This position offers a unique opportunity to contribute to successful office openings and operations in a dynamic environment.