Seasonal Field Operations & Tech Support Specialist

H&R Block; Holland (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for well-being

Job summary

H&R Block is hiring an Operations Technical Specialist to ensure their seasonal tax offices are fully prepared and operational. In this field-based role, you will handle the setup, maintenance, and logistical support necessary for the successful operation of the offices.

The ideal candidate is independent, capable of lifting equipment, and possesses basic technical knowledge related to office technology. Communication skills and problem-solving abilities are key as you work with various teams to ensure readiness.

Qualifications

• Ability to follow directions and exercise judgment in the field.
• Comfort lifting and moving equipment up to 55 pounds.
• Basic technical knowledge for hardware setup and troubleshooting.
• Strong problem-solving and analytical skills in a fast-paced environment.

Responsibilities

• Support setup and opening of seasonal tax offices.
• Perform routine building maintenance tasks.
• Troubleshoot basic hardware issues across office locations.
• Maintain inventory of district resources and supplies.

Skills

Field-based judgment

Organizational skills

Technical troubleshooting

Problem-solving

Communication skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is hiring an Operations Technical Specialist to ensure their seasonal tax offices are fully prepared and operational. In this field-based role, you will handle the setup, maintenance, and logistical support necessary for the successful operation of the offices.

The ideal candidate is independent, capable of lifting equipment, and possesses basic technical knowledge related to office technology. Communication skills and problem-solving abilities are key as you work with various teams to ensure readiness.