Seasonal Fan Experience Associate

Rally House; West Chester Township (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Rally House is seeking a Teammate to support peak season sales in West Chester Township, OH. You will deliver a welcoming, energetic customer experience and assist with merchandising, operations, and daily tasks in a fast-paced setting.

As part of a collaborative team, you will follow playbooks, participate in training, and help protect brand standards while building product knowledge and contributing to store goals. This seasonal role offers growth through hands-on experience.

Qualifications

• Must be at least 16 years old.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Enthusiastic attitude with a passion for sports and retail.
• Clear and effective communication with customers.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Merchandising: folding, hanging, replenishment, recovery.
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.

Skills

Clear communication

Customer-first

Teamwork

Time management

Adaptability

Job description

Rally House is seeking a Teammate to support peak season sales in West Chester Township, OH. You will deliver a welcoming, energetic customer experience and assist with merchandising, operations, and daily tasks in a fast-paced setting.

As part of a collaborative team, you will follow playbooks, participate in training, and help protect brand standards while building product knowledge and contributing to store goals. This seasonal role offers growth through hands-on experience.