Seasonal Educator | NAPERVILLE

lululemon

Naperville (IL)

On-site

USD 26,174 - 30,114

Part time

14 days+

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Benefits offered by this job

Extended health and dental benefits

Generous employee discount

Fitness & yoga classes

Job summary

An innovative performance apparel company is seeking a Seasonal Educator in Naperville to enhance guest experiences, collaborate with a team, and maintain store operations. Ideal candidates must embrace inclusivity and customer service while being flexible in their availability. This part-time role offers competitive pay and benefits including health plans, employee discounts, and development opportunities.

Qualifications

Must be legally authorized to work in the country in which the store is located.
Must be 18 years of age or older.
Must have ability to travel to assigned store.

Responsibilities

Interact with guests to ensure a great experience.
Contribute to an inclusive team environment.
Perform product presentation tasks as per company standards.

Skills

Guest Experience

Collaboration and Teamwork

Integrity/Honesty

Self-Awareness

Education

High school diploma, GED, or equivalent

Job description

Overview

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Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we\'re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Responsibilities

Guest (i.e., Customer) Experience: Interact with guests to ensure a great guest experience in a manner that values guests’ time; assess guests’ needs to provide customized, effective purchase and return solutions and support; provide technical product education by articulating the value and benefit of the product; facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards; move dynamically on the floor to continuously engage with guests and attend to guest or store needs; receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Working With Others: Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests; establish supportive and productive relationships with all team members; collaborate with team members to ensure optimal guest experience and support store operations.
Operations: Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards; use in-store technology to support store operations and provide positive guest experiences; perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store; understand and adhere to people safety policies and procedures to maintain a safe work environment; perform work in accordance with applicable policies, procedures, and laws or regulations.

Key Skills & Core Values

Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity/Honesty: Behaves in an honest, fair, and ethical manner
Guest Experience: Enjoys working and connecting with, understanding, and helping guests
Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
Self-Awareness: Is aware of how words or actions may be perceived by or affect others
Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Job Requirements

Eligibility

Must be legally authorized to work in the country in which the store is located
Must be 18 years of age or older
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
Must have the ability to travel to assigned store with own transportation methods

Availability

Willing to work a flexible schedule including evenings, weekends, and holidays

Other Willingness Requirements

Willing to work in an environment with bright lights and loud music
Willing to move through a store for most of a shift to help guests and accomplish work
Willing to move boxes weighing up to 30 lbs (13.6 kg)
Willing to work as part of a team and also complete some work independently

Job Assets (nice to have)

Education: High school diploma, GED, or equivalent

In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.

Compensation & Benefits

Base Pay Range: $19.00 - $21.86/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $21.00 - $23.86/hour

lululemon\’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Seniority level