Seasonal Customer Service Rep for Holiday Photo Magic

Cherry Hill Programs; Marlton (NJ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free family photo visit during holiday

Job summary

Cherry Hill Programs in Marlton, NJ is seeking a seasonal Customer Service Representative to support guests during the November–December holiday period. You'll resolve customer concerns by phone, email, and live chat, uphold service standards, and help deliver magical guest experiences.

Ideal candidates are organized, reliable, and team players with strong communication; prior CS is helpful but not required.

Qualifications

• Previous customer service experience preferred but not required.
• Comfortable learning how to use call center equipment and becoming familiar with software programs.
• Proficient in MS Office.
• At least 18 years of age.

Responsibilities

• Assist customers and successfully resolve concerns through phone call, email, and/or live chat.
• Uphold company service standards to ensure every customer has a positive guest experience.
• Handle all customer concerns efficiently, professionally, and with care.
• Record all calls and follow proper protocol using company software.
• Become proficient in determining customer needs and presenting appropriate resolution to solve common issues.

Skills

Customer service

Communication

Time management

Tools

MS Office

Call center software

Job description

Cherry Hill Programs in Marlton, NJ is seeking a seasonal Customer Service Representative to support guests during the November–December holiday period. You'll resolve customer concerns by phone, email, and live chat, uphold service standards, and help deliver magical guest experiences.

Ideal candidates are organized, reliable, and team players with strong communication; prior CS is helpful but not required.