Seasonal Customer Service Desk Associate - PT

Boscov's, LLC; City of Binghamton (NY); In loco; USD 19.000 - 27.000; Part-time

Vantaggi offerti da questo lavoro

Starting rate: $16.65 per hour

Weekly pay

Liberal employee discount

Descrizione del lavoro

Boscov's Department Store, LLC is seeking a Retail Customer Service Desk Associate for a part-time seasonal role in our stores. You will work with customers to assess needs, provide information, and guide purchases with friendly, efficient service.

Experience in retail or customer service helps you succeed; you will handle transactions, maintain accuracy, and contribute to a positive shopping experience for our customers, including evenings and weekends as required.

Competenze

• Prior retail or customer service experience.
• Ability to engage customers and provide excellent service.
• Strong verbal and written communication.
• Basic math skills for transactions.
• Willingness to learn selling skills and operate POS.

Mansioni

• Build customer confidence and provide accurate information.
• Promote products through successful sales and upselling.
• Close sales and ensure a positive customer experience.
• Complete transactions and paperwork per policies.

Conoscenze

Customer service

Retail sales

Communication

Cash handling

Strumenti

POS register

Telxon

Descrizione del lavoro

Retail Customer Service Desk Associate

Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation’s leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Customer Service Desk Associates to join our growing retail team.

Job Description

As part of a fast-paced, dynamic sales team, you will develop relationships with our customers and ensure that each customer’s needs are met in a quick and efficient manner. Whether you have previous sales experience OR customer service experience, this is a great opportunity to pursue a rewarding career with a company known for quality and big savings.

Job Responsibilities

As a Retail Customer Service Desk Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale. You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.

Additional Responsibilities Include

• Provide customer service by completing customer requests and/or resolving issues in a timely manner.
• Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
• Make storewide announcements over public address system.
• Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements

Successful candidates for the Retail Customer Service Desk Associate role should have the ability and desire to actively engage customers and provide excellent customer service.

• Prior retail and/or customer service experience.
• Ability and desire to work well with the public, management and coworkers.
• Communication; verbal, written and by telephone with customers, coworkers and management
• Possess basic math skills.
• Ability to learn selling skills and to operate a POS register and telxon.
• Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Part-Time seasonal member of our retail operations team, you will be eligible to receive:

• Starting Rate: $16.65 per hour
• Weekly Pay
• Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer