Seasonal Customer Experience Agent

Enterprise Holdings; Fort Lauderdale (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Enterprise Mobility in Fort Lauderdale is hiring a Seasonal Customer Service Agent to provide friendly, efficient service throughout the rental process. The role starts November 1, 2026 and ends on or before April 30, 2027, with a 40-hour workweek.

The position requires at least 2 years of customer service or sales experience, a valid US driver’s license, and the ability to work on all days including weekends and holidays. Compensation begins at $16.50 per hour.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Must be willing to accept $16.50/hour.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be willing to work any day of the week including weekends and holidays.
• Must be willing to work available schedule.
• Must be able to work November 1st 2026 to April 30th 2027.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
• Place outgoing calls for callback management, and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Skills

Customer service

Sales experience

Communication skills

Flexible schedule

Education

High School Diploma or GED

Job description

Enterprise Mobility in Fort Lauderdale is hiring a Seasonal Customer Service Agent to provide friendly, efficient service throughout the rental process. The role starts November 1, 2026 and ends on or before April 30, 2027, with a 40-hour workweek.

The position requires at least 2 years of customer service or sales experience, a valid US driver’s license, and the ability to work on all days including weekends and holidays. Compensation begins at $16.50 per hour.