Overview
Intuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!
What You Get
- Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
- As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.
What You Will Do
- In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.”
- You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
- This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.
Who You Are
- As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
- You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
- Bilingual (English/Spanish) communication skills (written & spoken)
- You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
- You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
What You Need
- Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
- Must be available to work a minimum of 20 hours per week, spread across three or more days.
Compensation
Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is: Bay Area California $28.80 - $36.50; Southern California $28.80 - $36.50; Colorado $27.50 - $34.80; Hawaii $28.80 - $36.50; Illinois $27.50 - $34.80; Maryland $27.50 - $34.80; Massachusetts $28.80 - $36.50; Minnesota $24.80 - $30.30; New Jersey $28.80 - $36.50; New York $28.80 - $36.50; Ohio $24.80 - $30.30; Vermont $27.50 - $34.80; Washington $28.80 - $36.50; Washington DC $28.80 - $36.50.