Seasonal Client Associate - Park Meadows

TravisMathew, LLC; Harlingen (TX); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew, LLC is hiring a retail associate to deliver exceptional service on the floor and drive sales. You will connect with clients, build repeat business, and maintain strong knowledge of seasonal apparel to advise customers.

The role requires the ability to work non-traditional hours, including weekends and evenings, and to uphold store standards while contributing to a collaborative team environment.

Qualifications

• 1+ year experience in a client services related capacity.
• Willing to work non-traditional hours: weekends, evenings and holidays.
• Excellent written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus to achieve sales goals.
• Connect with in-store clients and develop repeat clients to drive sales.
• Maintain knowledge of apparel each season, including fit and use.
• Participate in-store events, marketing initiatives and CRM activity.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, inviting environment for all guests.
• Support teamwork and maintain store cleanliness and organization.

Skills

Customer service

Communication

Teamwork

Hours flexibility

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

16.80 - 17.65 - 18.50 USD Hourly

TravisMathew is an Equal Employment Opportunity