Seasonal Client Associate - Hilton Head

TravisMathew, LLC; Hilton Head Island (SC); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

TravisMathew, LLC is seeking a Client Associate to join our premium apparel retail team. You will maintain in-store sales and service, promote a sales-driven culture, and help achieve KPIs and profitability goals.

You will connect with clients, develop repeat business, and maintain deep product knowledge across the seasonal line. The role supports in-store events and CRM activities while upholding company standards and a welcoming store environment.

Qualifikationen

• Minimum 1 year of client services experience.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours including weekends, evenings, and holidays.

Aufgaben

• Achieve sales goals and deliver exceptional service on the floor.
• Connect with clients and build repeat clientele to drive sales.
• Maintain knowledge of apparel and season line details.
• Support in-store events and CRM activities to drive repeat business.
• Uphold client service standards and store policies.
• Maintain a welcoming environment and teamwork.
• Keep front-of-house and stock areas organized.

Kenntnisse

POS systems

Microsoft Apps

Communication

Decision making

Flexible hours

Jobbeschreibung

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew. The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space undefined

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalation
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store

Walk, sit, stand, bend, reach and move continually during working hours

If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity