Seasonal Client Associate - Easton Town Center

TravisMathew, LLC; Columbus (OH); On-site; USD 26,000 - 32,000; Full time

Job summary

TravisMathew is seeking an energetic Retail Sales Associate to join our team in Columbus. You will deliver exceptional service, drive sales goals on the floor, and build a loyal client following through personalized interactions.

Maintain in-depth knowledge of our apparel, participate in events and CRM activities, and uphold store standards in a fast-paced environment. Flexible hours including weekends and evenings are typical in this role.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Proficient with POS systems and Microsoft Office.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Drive sales goals through customer service on the floor.
• Develop and retain repeat clients to drive individual sales.
• Maintain knowledge of apparel each season, including fit and use.
• Participate in-store events, marketing initiatives and CRM activities.
• Adhere to client service standards and company policies.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a teamwork-focused and productive work environment.
• Maintain store cleanliness and organization.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

TravisMathew is an Equal Employment Opportunity