Seasonal Client Associate - Domain

TravisMathew Company; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

TravisMathew is seeking a Seasonal Client Associate for the Domain Northside store in Austin, TX. The role focuses on delivering exceptional in-store service, achieving sales goals, and building a loyal clientele while staying knowledgeable about the latest apparel and its use.

Responsibilities include assisting on the floor, engaging customers, supporting events and CRM activities, and maintaining store presentation and processes.

Qualifications

• Minimum 1-year experience in client services.
• Strong customer service orientation and interpersonal skills.
• Ability to learn apparel knowledge, fit and intended use.
• Excellent communication skills and professional demeanor.

Responsibilities

• Instill an approachable, efficient sales and service focus on the floor to hit sales goals.
• Connect with in-store clients and develop repeat customers to drive individual sales.
• Maintain in-depth knowledge of seasonal apparel, fit, fabric and use.
• Participate in-store events, marketing initiatives and CRM activities.
• Adhere to client service standards and company policies.
• Foster a friendly, open and inviting environment for guests.
• Support teamwork and productivity in the store.
• Maintain store cleanliness and organize front of house and stock space.

Skills

MS Office

POS systems

Communication skills

Independent decision making

Flex hours

Tools

POS software

Microsoft Office

Job description

## Seasonal Client Associate - DomainApply: JP TM - Retail - Domain Northside - Austin, TX: Part time: Posted Today: JR2023-16774TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Adhere to client service standards and company policies and procedures* Foster a friendly, open and inviting environment for all in-store guests* Foster a work environment focused on teamwork and productivity* Maintain store cleanliness and organization, including front of house and stock space**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)*** Proficient in Microsoft Applications* Proficient in point-of-sale (POS) systems* Strong written and verbal communication skills* Ability to make decisions independently, or escalate when applicable* Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE*** Minimum 1-year experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*** Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hoursIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity