Seasonal Christmas Tree Sales / Customer Service

Zamzows; Boise (ID); On-site; USD 26,000 - 38,000; Full time

Job summary

Zamzows in Boise is seeking a full-time Sales Associate to provide outstanding service on the Christmas Tree Lot. You will greet customers, answer questions, and help them select products while maintaining a welcoming environment.

This outdoor role requires standing, lifting (up to 80 pounds), and shifts Thu-Sun during store hours. High school diploma or GED and 1–3 years of sales experience are preferred.

Qualifications

• Customer focus: Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance; able to develop and maintain a strong return customer base
• Product knowledge: High level of knowledge of products, services, and procedures
• Problem solving: Seeks to fully understand the customers' needs, provides customer with the best solution, contacts other associates/ leaders as needed until customer's need is met
• Respect: treats customers in a sincere, appreciative manner
• Communication: Strong communication skills, both written and verbal, to effectively work with customers and employees

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by greeting and acknowledging every guest and answering questions regarding products.
• Directs customers by escorting them to products; helps customers make selections.
• Trim base of the tree for the customer
• Load the tree in the customer's vehicle
• Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
• Communicate customer requests to management.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Skills

Customer focus

Product knowledge

Problem solving

Respect

Communication

Education

High school diploma or GED

Job description

Description

Summary/Objective

The sales associate embodies Zamzow's mission to provide "service beyond customer expectations" by providing a customer friendly environment, including greeting and acknowledging every customer on the Christmas Tree Lot, maintaining outstanding standards, trimming the base of the tree and loading in the customer's vehicle S

Essential Functions

• Create an environment that enables customers to feel welcome, important and appreciated by greeting and acknowledging every guest and answering questions regarding products.
• Directs customers by escorting them to products; helps customers make selections.
• Trim base of the tree for the customer
• Load the tree in the customer's vehicle
• Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
• Communicate customer requests to management.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Working Conditions:

Work environment: This job operates primarily outdoors on the Christmas Tree Lot. Please dress appropriately for the elements depending on weather conditions.

Physical demands: This position is very active and requires standing, walking, bending, kneeling, lifting and reaching all day. The employee must frequently lift and/or move items that weigh more than 80 pounds.

Position type and expected hours of work: This is a full-time position. The schedule will be Thursday - Sunday during store hours.

Travel: No travel required

Requirements

Required qualifications:

• Customer focus: Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance; able to develop and maintain a strong return customer base
• Product knowledge: High level of knowledge of products, services, and procedures
• Problem solving: Seeks to fully understand the customers' needs, provides customer with the best solution, contacts other associates/ leaders as needed until customer's need is met
• Respect: treats customers in a sincere, appreciative manner
• Communication: Strong communication skills, both written and verbal, to effectively work with customers and employees

Required education and experience:

• High school diploma or GED
• 1-3 years of sales experience: assisting customers with purchases and using selling techniques (add-ons, upselling, etc.)