Seasonal Cashier, PT, Pottery Barn Indianapolis

Pottery Barn; Indianapolis (IN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Discount on all brands

401(k) plan

Wellness program

Paid vacation and holidays

Health, dental, and vision

Hourly wage $16

Job summary

Pottery Barn retail team member in the Indianapolis area is sought to provide high‑quality service and expert product guidance. You will engage customers at the cash wrap, process transactions, and suggest complementary merchandise to meet needs and promotions.

You’ll maintain store standards and contribute to a welcoming, energy‑driven environment. Applicants should have 1–2 years in customer service, a high school diploma, and the ability to lift up to 75 lbs.

Qualifications

• High school diploma or equivalent preferred.
• 1-2 years of experience in a customer service role.
• Love to close a sale and exceed goals.
• Thrive in an entrepreneurial environment and think outside-the-box.
• Ask customers questions to understand personal style and needs.
• Able to operate POS system and lift up to 75 lbs.

Responsibilities

• Consistently keep the store energy lively and upbeat for customers and teammates.
• Engage clients at the cash wrap and provide personalized service.
• Process register/POS transactions, sales, returns, exchanges accurately.
• Ensure accurate ringing and pricing; apply price overrides as needed.
• Communicate product details, care, maintenance, timeframes, and delivery.
• Suggest additional merchandise to complement initial selections.
• Make customers aware of promotions that may impact sales.
• Share information about events and services to enhance the experience.
• Maintain visual standards and supplies at the cash wrap.
• Maximize resources to fulfill customer requests and resolve issues.
• Foster a fair, respectful environment per People-First philosophy.

Skills

Closing sales

Customer service

Communication

Teamwork

POS familiarity

Mobility on sales floor

Prioritization

Weekend availability

Education

High school diploma or equivalent

Job description

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Job Description

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Responsibilities

• Consistently keep the store energy lively & upbeat for customers & your teammates
• Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
• Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
• Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
• Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & delivery
• Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
• Ensure client is aware of all promotions that may impact sales
• Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
• Maintain visual standards & supplies of the cash wrap area
• Maximize all of the resources available to get the customer what they want & resolve any issues
• Perform other duties as assigned by management – comply with all Company policies and procedures
• Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

Criteria & Requirements

• Love to close a sale & can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma Inc. has to offer including our Brands' credit card & product launches
• Know what questions to ask your customers in order to understand their personal style & needs
• Succeed in a team environment, while able to work independently & manage your own
• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just For You

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacation and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• $16/hr

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.