Seasonal Brand Experience Ambassador

URBN Urban Outfitters, Inc.; Westfield (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts on UO products

Opportunities to grow within the brand

Hands-on fashion, culture, and retail

Job summary

URBN Urban Outfitters, Inc. in Westfield, New Jersey is hiring Seasonal Brand Ambassadors to bring the UO experience to life through personal style, warmth, and strong customer connections.

You’ll greet shoppers, share product drops and promotions, keep the sale floor organized, and help customers shop across in-store and online channels. Prior retail or customer service help is a plus, but enthusiasm and teamwork are what matter.

Qualifications

• Genuine love for Urban Outfitters.
• Ability to express personal style and creativity.
• People-first mindset with strong customer focus.
• Collaborative, positive energy to support the team.
• Comfort in a fast-moving, evolving environment.
• Flexible scheduling, including nights, weekends, and holidays.
• Retail or customer service experience is a plus but not required.

Responsibilities

• Bring the Brand to Life through in-store presence and product knowledge.
• Engage customers with authentic conversations and share promotions.
• Maintain an inspiring, organized, on-brand selling floor.
• Assist with in-store tech to support shopping across channels.
• Be adaptable, learn quickly, and try new tasks.
• Work as a team, sharing ideas and energy.

Skills

Love Urban Outfitters

Personal style expression

People-first mindset

Collaborative attitude

Flexible scheduling

Retail or customer service experience

Job description

URBN Urban Outfitters, Inc. in Westfield, New Jersey is hiring Seasonal Brand Ambassadors to bring the UO experience to life through personal style, warmth, and strong customer connections.

You’ll greet shoppers, share product drops and promotions, keep the sale floor organized, and help customers shop across in-store and online channels. Prior retail or customer service help is a plus, but enthusiasm and teamwork are what matter.