Seasonal Brand Ambassador (Part time, Bleecker)

Diptyque; New York (NY); On-site; USD 40,000 - 65,000; Full time

Job summary

Diptyque Distribution LLC. is seeking a Brand Ambassador for our New York retail environment to embody the luxury fragrance and home brand and share its narrative with customers.

You will engage with shoppers, deliver personalized consultations, educate on products, and drive sales through exceptional service and product knowledge. The ideal candidate has luxury retail experience and outstanding communication skills.

Qualifications

• Experience in luxury retail, beauty, or home goods preferred.
• Excellent communication and presentation skills.
• Willingness to work weekends, evenings, and holidays.
• Proficiency in English; additional languages a plus.
• Able to stand for extended periods and lift up to 20 pounds.
• Bachelor’s degree may be preferred for some roles.

Responsibilities

• Represent Diptyque with professionalism and enthusiasm.
• Engage with customers, provide consultations and brand storytelling.
• Educate customers on products, ingredients, history and USP.
• Achieve individual and team sales targets through upselling.
• Maintain visual merchandising standards per brand guidelines.
• Assist with inventory, stock, and POS transactions.
• Gather feedback and market insights for management.
• Participate in events, promotions and training sessions.
• Build and maintain strong customer relationships.

Skills

Luxury retail experience

Interpersonal skills

Sales acumen

Customer service

English proficiency

Flexibility

Professional presentation

Ability to lift 20 lbs

Education

High school diploma

College degree preferred

Job description

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.

Job Responsibilities

• Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand’s sophisticated image and values.
• Actively engage with customers, providing personalized consultations and an immersive brand experience.
• Educate customers on Diptyque’s product range, ingredients, history, and unique selling propositions.
• Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
• Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
• Assist with inventory management, including receiving, stocking, and organizing products.
• Process sales transactions accurately and efficiently using POS systems.
• Gather customer feedback and market insights, communicating them effectively to management.
• Participate in special events, promotions, and training sessions as required.
• Build and maintain strong customer relationships to foster brand loyalty.
• Any other tasks as assigned from time to time by any manager.

Job Qualifications

• Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
• Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
• A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
• Strong sales acumen and a results-oriented mindset.
• Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
• Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
• Proficiency in English; additional language skills are a plus.
• High school diploma or equivalent; a college degree is preferred.
• Ability to stand for extended periods and lift up to 20 pounds.

Diptyque is committed to diversity in all its forms and considers each application carefully.

Diptyque is committed to diversity in all its forms and considers each application carefully.