Seasonal Brand Ambassador & Customer Experience Pro

Columbia Sportswear Company; United States; On-site; USD 42,981,000 - 57,308,000; Full time

Benefits offered by this job

401k with company match

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear Company in Portland, OR is seeking a Retail Associate to act as a Brand Ambassador, delivering personalized shopping experiences and sharing product knowledge.

You will engage customers, recommend products, restock shelves, process sales, refunds, and exchanges, and support store leadership to meet goals.

This role requires strong communication, the ability to work a flexible retail schedule, and a commitment to our brand story and customer loyalty.

Qualifications

• Strong interpersonal communication and experience engaging customers.
• Experience selling merchandise and guiding purchases.
• Able to operate POS and inventory systems; 18+ years old.

Responsibilities

• Engages consumers in personalized conversation to understand their needs.
• Recommends products and answers questions using product knowledge.
• Handles sales, returns and exchanges accurately at the register.
• Restocks and maintains store presentation to ensure product availability.
• Supports store leadership in daily operations and loyalty programs.

Skills

Interpersonal communication

Selling merchandise

Customer engagement

Education

High School Diploma or GED

Tools

POS systems

Inventory management software

Job description

Columbia Sportswear Company in Portland, OR is seeking a Retail Associate to act as a Brand Ambassador, delivering personalized shopping experiences and sharing product knowledge.

You will engage customers, recommend products, restock shelves, process sales, refunds, and exchanges, and support store leadership to meet goals.

This role requires strong communication, the ability to work a flexible retail schedule, and a commitment to our brand story and customer loyalty.