Seasonal Brand Ambassador — Customer Experience

VANS; Gurnee (IL); On-site; USD 22,000 - 32,000; Part time

Job summary

Vans is hiring a Seasonal Sales Associate to be the face of the store, delivering energy, authenticity, and exceptional service to every guest. You’ll engage customers, share product knowledge, and contribute to the store’s success through sales, merchandising, and operations in a fast-paced retail setting.

Ideal candidates have 0–1 year of experience, a high school diploma or equivalent, and a willingness to learn.

Qualifications

• Customer service experience preferred; retail experience is a plus.
• Strong communication skills—both verbal and written.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.

Skills

Customer service

Communication

Teamwork

Adaptability

Retail systems

Education

High School Diploma or equivalent

Tools

Retail systems

Job description

Vans is hiring a Seasonal Sales Associate to be the face of the store, delivering energy, authenticity, and exceptional service to every guest. You’ll engage customers, share product knowledge, and contribute to the store’s success through sales, merchandising, and operations in a fast-paced retail setting.

Ideal candidates have 0–1 year of experience, a high school diploma or equivalent, and a willingness to learn.