Seasonal Beauty Pro: Personal Consultations

Macy's; Natick (MA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Cosmetic Sales Colleague, a Beauty Advisor, to deliver expert makeup and skincare guidance, conduct demonstrations, and tailor consultations that empower customers and drive sales on the selling floor.

You will build lasting client relationships, manage a loyal client base through follow-up and virtual outreach, and stay current on trends to provide personalized service that makes customers feel valued and eager to return.

Qualifications

• At least 1 year of customer service or selling experience.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Greet customers and engage them with warmth on the sales floor.
• Provide expert makeup application, skincare advice, and product demonstrations.
• Educate customers on benefits and usage of beauty products and introduce trends.
• Build and manage a loyal client base through follow-up, clienteling, and personalized service.

Skills

Customer service

Sales skills

Beauty product knowledge

Communication

Clienteling

POS system

Handheld devices

Tools

POS system

Handheld devices

Job description

Macy's is seeking a Cosmetic Sales Colleague, a Beauty Advisor, to deliver expert makeup and skincare guidance, conduct demonstrations, and tailor consultations that empower customers and drive sales on the selling floor.

You will build lasting client relationships, manage a loyal client base through follow-up and virtual outreach, and stay current on trends to provide personalized service that makes customers feel valued and eager to return.