Seasonal Beauty Host: Gifting & Guest Experience

L'OCCITANE Group (B Corp); Novi (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

L'OCCITANE Group (B Corp) is hiring a Seasonal Beauty Host for our Novi, MI boutique. You will warmly welcome guests, guide them through giftable skincare, body care, and fragrances, and create a memorable sensorial shopping experience during the holiday season.

Join a fast-paced team focused on guest satisfaction, product replenishment, and maintaining visual standards while supporting seasonal sales goals.

Qualifications

• Warm, engaging communication skills and a genuine desire to create memorable guest experiences.
• A proactive, entrepreneurial attitude with experience in retail, hospitality, or a sales-driven environment is beneficial.
• Guest-first mindset with ability to listen, personalize recommendations, and support gifting.
• Interest in skincare, body care, fragrance, and the art of gifting is beneficial.
• Adaptability, reliability, and flexibility to support a seasonal retail schedule, including peak periods.
• Basic technology skills and comfort learning point-of-sale and store tools.

Responsibilities

• Be the Host: Greet guests with warmth and festive energy, creating a welcoming atmosphere and a personalized sensorial experience.
• Make gifting effortless: listen to guests, anticipate needs, and recommend skincare, body care, and fragrance gifts.
• Thrive in a fast-paced environment, balancing multiple guests and priorities.
• Support sales goals and store operations by replenishing products, maintaining visual standards, and placing guests first.
• Foster a team culture: collaborate with colleagues and support the team throughout the holiday season.
• Communicate with care: adapt your style to guests and team members and enable smooth handoffs during peak times.

Job description

L'OCCITANE Group (B Corp) is hiring a Seasonal Beauty Host for our Novi, MI boutique. You will warmly welcome guests, guide them through giftable skincare, body care, and fragrances, and create a memorable sensorial shopping experience during the holiday season.

Join a fast-paced team focused on guest satisfaction, product replenishment, and maintaining visual standards while supporting seasonal sales goals.