Seasonal Banquet Server - Guest Experience Pro

Oyster Point Hotel; Red Bank (NJ); On-site; USD 28,000 - 34,000; Part time

Job summary

The Oyster Point Hotel in Red Bank, NJ is seeking a Seasonal Banquet Server to support our on-site events on the Navesink River. You will set up banquet spaces, serve food and beverages with professionalism, greet guests, and work closely with department leadership to ensure guest satisfaction.

Applicants must be 18+, know liquor laws, and be able to obtain an ABC license in Red Bank. Strong English communication, teamwork, and a flexible schedule including nights, weekends, and holidays are

Qualifications

• Must be at least 18 years old to serve alcoholic beverages.
• Knowledge of federal, state, and local liquor laws.
• Ability to obtain and retain an ABC License with the town of Red Bank.
• Verbal and written ability to communicate effectively in English.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Self-starting personality with an even disposition.
• Effectively able to work in a team environment.
• Superior customer service and interpersonal skills.
• Must be able to work a flexible schedule including nights, weekends and holidays as needed.

Responsibilities

• Set up banquet rooms and serve food and/or beverages in a friendly, courteous, and professional manner according to hotel standards of quality.
• Attend meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of department leadership to ensure consistency throughout the banquet.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Identify customer special dietary needs and special requests and properly communicating such needs to the kitchen staff.
• Once the banquet is complete, reset banquet room according to department leadership specifications to ensure the readiness of the room for the next function.
• Comply with attendance rules and be available to work on a regular basis.
• In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.
• Every hotel employee must adhere to the hotel security policies and procedures, particularly regarding key controls, bank envelope protocols, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concern.
• Performs other related duties as assigned.

Skills

Customer service

Job description

The Oyster Point Hotel in Red Bank, NJ is seeking a Seasonal Banquet Server to support our on-site events on the Navesink River. You will set up banquet spaces, serve food and beverages with professionalism, greet guests, and work closely with department leadership to ensure guest satisfaction.

Applicants must be 18+, know liquor laws, and be able to obtain an ABC license in Red Bank. Strong English communication, teamwork, and a flexible schedule including nights, weekends, and holidays are