Seasonal Associate-Somerset Collection

Victoria's Secret & Co.; Troy (MI); Hybride; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

40% Discount

Free Mental Health (EAP)

Free Product

Flexible Schedule

Competitive Pay

Résumé du poste

Victoria's Secret & Co. is seeking a Seasonal Sales Associate to support store leadership during peak seasons. The role focuses on delivering exceptional customer service, suggesting items, and ensuring a premier bra and lingerie experience for every guest.

The position involves floor sales, cash wrap duties, replenishment, and floorset execution, with physical tasks including lifting up to 40 pounds and standing for long periods. Flexible scheduling is offered.

Qualifications

• Strong customer service and communication skills.
• Ability to read customer cues and provide recommendations.
• Knowledge of product lines and fashion trends.

Responsabilités

• Drives store sales by personally selling to customers.
• Engages customers, answers questions, and demonstrates product knowledge.
• Process transactions accurately at cash wrap and promote add-ons.
• Replenishes and floorsets merchandise to brand standards.
• Assist with markdowns, re-tickets, and stock management.

Connaissances

Customer service

Upselling

Product knowledge

Description du poste

Description

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. The Seasonal Sales Associate is a temporary role meant to support the needs of the store during peak seasons.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and ”go-backs”

When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock

When assigned to floorset activity:

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

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