Seasonal Associate - Opportunities available in Sales / Support / Store Fulfillment or Curbside Pickup

Belk; Ponce de Leon (MO); On-site; USD 24,000 - 32,000; Full time

Job summary

Belk in Missouri is hiring for full-time, part-time and flex Retail Team Members across Sales, Support, Fragrances, Store Fulfillment and more. As a Seasonal team member, you’ll deliver outstanding customer service and help drive store goals.

You will greet customers, process transactions, assist with curbside pickup, merchandising and upkeep of selling areas. The role requires flexibility, strong communication, and the ability to lift up to 50 lbs as needed.

Qualifications

• Demonstrated commitment to helpful customer service
• Strong communication and listening skills
• Able to learn store policies and promotions quickly

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping experience
• Process transactions accurately and assist with returns and inquiries
• Support store operations including curbside pickup, pricing, and merchandising
• Maintain clean, organized selling areas and properly staffed fitting rooms
• Follow safety guidelines and protect store assets while minimizing shrink
• Stay informed about products, promotions, and store events to relay accurate information
• Collaborate with teammates to meet store goals and celebrate achievements
• Be flexible to work nights, weekends, and holidays as needed

Skills

Customer service

Communication

Technology savvy

Flexibility

Teamwork

Physical stamina

Tools

POS systems

Inventory management

Job description

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you! As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.