Seasonal Associate - Opportunities available in Sales / Support or Store Fulfillment - Outlet Store

Belk, Inc.; Franklin (VA); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Belk is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience for every customer.

As a seasonal teammate you will greet customers, process transactions, assist with curbside pickup, merchandising, and daily store recovery while upholding Belk's standards and policies.

Formación

• Customer service dedication and drive to achieve store objectives.
• Ability to learn continuously and adapt to role.
• Strong communication skills with excellence in interactions.

Responsabilidades

• Greet, engage, and assist customers to enhance the shopping experience.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Support store operations including store fulfillment, curbside pickup, pricing, promotions, and visual merchandising.
• Maintain selling areas, signage, fitting rooms, and cleanliness through recovery and stock replenishment.
• Use training tools and resources to build skills and performance.
• Stay informed of products, promotions, policies, and store events to provide accurate information.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements.
• Follow asset protection, safety guidelines, and security protocols to minimize risk.

Conocimientos

Customer service

Sales

Communication

Tech-savvy

Flexible schedule

Descripción del empleo

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.