Seasonal Associate-Oakridge Mall

Victoria's Secret

San Jose (CA)

On-site

USD 21,000 - 30,000

Part time

8 days ago

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Benefits offered by this job

40% Associate Discount
Free Mental Health (EAP) benefits for你
Free Product
Flexible Schedule
Competitive Pay

Job summary

Victoria's Secret & Co. is seeking a Seasonal Selling Associate to help drive sales and deliver exceptional customer service during peak seasons.

The role is temporary, with emphasis on engaging customers, building product knowledge, and supporting store operations on the sales floor and at the cash wrap. You will process transactions, assist with replenishment, floorsets, and markdowns, and contribute to a safe, inviting shopping environment.

Qualifications

  • Temporary role for peak seasons with store coverage.
  • Strong customer service and communication skills required.
  • Ability to learn product details and promotions quickly.
  • Willingness to lift up to 40 pounds and stand long periods.

Responsibilities

  • Drive store sales by personally selling to customers.
  • Engage with customers, read cues and respond effectively.
  • Assist customers with bra fitting by asking targeted questions.
  • Process returns and promotions to maximize sales.
  • Deliver efficient cash wrap experiences and accurate transactions.
  • Encourage additional purchases at checkout.
  • Replenish merchandise and maintain back room standards.
  • Execute floorset activities and adhere to brand standards.
  • Support housekeeping, loss prevention and safety in-store.

Skills

Customer service
Sales
Product knowledge
Cash handling

Job description

Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. The Seasonal Sales Associate is a temporary role meant to support the needs of the store during peak seasons.


What We Offer


  • 40% Associate Discount

  • Free Mental Health (EAP) benefits for you and those who live with you

  • Free Product

  • Flexible Schedule

  • Competitive Pay


Key Responsibilities:

When assigned to the sales floor:



  • Drives store sales and growth by personally selling to customers

  • Proactively engages with customers, reads cues and responds effectively

  • Provides customers with the perfect bra fit by asking effective questions

  • Converting returns, offers and other promotions into larger sales


When assigned to the cash wrap:



  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently

  • Reinforces customer buying decisions at checkout and encourages purchase of additional items

  • Recovers cash wrap selling zone and \"go-backs\"


When assigned to processing and replenishment:



  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards

  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor

  • Assists with other projects as needed including markdowns, re-tickets, and mark out of stock


When assigned to floorset activity:



  • Executes floorset proficiently

  • Understands and adheres to brand standards

  • Assists with maintenance of back room and under stock


All associate roles at Victoria's Secret are responsible for:



  • Driving top line store sales results and growing the business

  • Maintaining focus on bras as the premier product differentiator

  • Preparing for each shift by knowing sales, promotions, and procedures

  • Recovering and replenishing merchandise

  • Understanding and adhering to visual merchandising standards

  • Assisting in housekeeping and reporting maintenance issues

  • Building awareness and skills in loss prevention

  • Supporting store strategy to reduce shrink

  • Providing a safe working environment

  • Demonstrating Company values

  • Building loyalty through the Rewards Program

  • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks


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