Seasonal Associate

carters; Troy (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand discount 30%

Mental health benefits

Referral bonuses

Tuition-free GED/degree program

Career development

Job summary

Carter's is hiring for a retail role in Michigan. You will greet customers, help with product information, and support sales through in-store and online channels. This position emphasizes strong service, teamwork, and promoting promotions and loyalty programs.

Join Carter's to contribute to a busy, customer‑centric environment and help families find quality clothing while advancing within a caring, growth‑oriented team.

Qualifications

• Customer service and engagement skills are essential.
• Effective and professional verbal and written communication.
• Ability to manage multiple tasks in a fast-paced environment.
• Positive, solutions-oriented mindset and adaptability.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Resolve customer issues proactively in a busy retail setting.
• Assist with omnichannel customer needs to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and assist with shipments as needed.
• Explain current promotions and the brand loyalty program, including credit details.
• Minimize store loss by delivering excellent service and keeping the store safe and clean.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Job description

What we love about Carter's:

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

Benefits we love:

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.

What you'll do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we'd love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter's for all:

Carter's is an Equal Opportunity and Affymov. (Minority/Female/Disability/Veteran).

Additional information:

Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.