Seasonal Associate

Carter's, Inc.; Lombard (IL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

30% employee discount

Mental health benefits

Tuition-free GED/bachelor's degree

Career development programs

Job summary

Carter's, Inc. seeks a Seasonal Associate at our Lombard, IL store to warmly greet customers, explain baby and kids fashion, and assist with omnichannel shopping. You’ll handle POS transactions, stock replenishment, and promotion awareness while maintaining a friendly, fast-paced environment.

The role emphasizes customer service, teamwork, and flexible availability, including evenings and weekends. This position offers a strong start in retail with growth opportunities within Carter's brands.

Qualifications

• Customer service experience is preferred.
• Strong verbal and written communication skills.
• Ability to balance multiple tasks in a busy retail environment.
• Positive, solutions-oriented mindset.
• Ability to lift 40 pounds and stand for extended periods.

Responsibilities

• Welcome customers and explain product styles and benefits.
• Resolve customer issues and assist with omnichannel shopping.
• Process POS transactions accurately and efficiently.
• Restock floor and complete shipments as needed.
• Promote promotions and the loyalty program to customers.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Positive attitude

Job description

As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.What we love about Carter’s:Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip\\*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.\\* We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?Benefits we love:Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.What you’ll do:Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefitsConfidently and proactively resolve issues for customers and balance a number of customers in a busy retail environmentMeet customer needs by assisting with omnichannel as needed to ensure a positive shopping experienceExecute and expedite point of sale/register transactionsComplete floor replenishment and shipment as neededArticulate current promotional events and the brand loyalty program, including credit, to customersMinimize store loss by providing exceptional customer service and maintaining a safe, clean storeQualities we’d love in a candidate:A positive and solutions-oriented mindsetDemonstrated customer service and engagement skillsEffective and professional verbal and written communication skillsThe ability to manage multiple tasks at onceYou can:Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pullingStand or walk for extended periods of time; climb up and down a ladderProvide availability that may include days, nights, weekends, and holidays as scheduledCarter’s for all:Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).Additional information: Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.\\*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.Compensation for this position ranges from $14.00 - $16.00 per hour based on experience and location.