Seasonal Assistant

The Salvation Army USA Western Territory; Susanville (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Seasonal Assistant to support kettle campaigns, toy and food drives, and volunteer management. You will help secure kettle locations, train volunteers, tally hours, and assist with end-of-season tasks.

Strong organizational skills, reliability, and the ability to work with minimal supervision are essential. This role requires a California driver’s license and professional communication in English.

Qualifications

• High School Diploma required.
• Ability to speak and write English professionally.
• Confidential and discreet in handling information.
• Proficient in Windows and Microsoft Office.
• Excellent written and verbal communication.
• Professional telephone etiquette and courteous manner.
• Strong organizational and multitasking abilities.
• Detail oriented with strong data tracking.
• Ability to work independently with minimal supervision.
• Maintain good rapport with staff and public.
• Ability to perform under stressful conditions with multiple priorities.

Responsibilities

• Secure and manage kettle locations and agreements.
• Ensure kettle equipment is maintained and delivered/picked up.
• Recruit and train volunteer kettle workers.
• Schedule and supervise kettle workers; confirm attendance.
• Fill in for absent kettle workers when needed.
• Assist in counting and depositing kettle funds.
• Maintain equipment condition and supplies for the season.
• Handle equipment deliveries and pickups daily.
• Assist with end-of-season inventory and storage.
• Collect and submit volunteer hours.
• Prepare necessary paperwork and reports.
• Support annual food and toy collection and distribution.
• Assist with general office tasks as needed.
• Other duties as assigned by supervisors.

Skills

English proficiency

Confidentiality

Communication skills

Telephone etiquette

Organizational skills

Time management

Attention to detail

Independent work

Interpersonal skills

Ability under pressure

Knowledge of Salvation Army (preferred

Education

High School Diploma

California Drivers License

Tools

Microsoft Office

Job description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The Seasonal Assistant will assist with all seasonal programs and activities including, but not limited to, the Annual Kettle Campaign, Seasonal Toy and Food Drives, distributions, volunteer recruitment and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. 1. Secure and manage all kettle locations to ensure completion of all agreements and documentation per Salvation Army policy.
   2. Ensure kettle equipment is in good working order including delivery and pick up of all necessary equipment per Salvation Army policy.
   3. Recruit and train volunteer kettle workers as instructed and ensure the completion of any and all necessary documentation per Salvation Army policy.
   4. Assist with the management, supervision and scheduling of kettle workers, including reminding and confirming kettle workers are at their assigned location for their scheduled days and times.
   5. Fill in for kettle workers who do not report for duty or need to adjust their schedule whenever possible.
   6. Assist in the counting and depositing of kettle funds as per Salvation Army policy.
   7. Ensure the best condition of all kettle equipment and adequate supply for the duration of the kettle season.
   8. Assist with the delivery and pick up of all kettle equipment daily.
   9. Assist with the end of season inventory and storage of all kettle equipment.
   10. Assist with the collection and submission of volunteer hours for all kettle workers as needed.
   11. Assist with all necessary paperwork and reports as requested by supervisor.
   12. Assist with all aspects of the annual food and toy collection as needed.
   13. Assist with all aspects of food and toy distribution as needed.
   14. Assist with office tasks as needed.
   15. Other duties as may be assigned by the Service Center Coordinator, the Field Representative or Service Extension Director.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

1. High School Diploma
2. Ability to speak and write the English language at a high and professional level
3. High degree of confidentiality
4. Computer literate, in Windows environment (Microsoft Office)
5. Excellent communication skills, both written and verbal.
6. Excellent and professional telephone etiquette
7. Excellent organizational skills
8. Strong ability to utilize a high level of time management and handling multiple tasks
9. Excellent attention to detail and ability to track and present very accurate information
10. Ability to work independently and with minimal supervision
11. Ability to maintain good rapport and communication with other staff members, service unit and center personnel, vendors and the public.
12. Ability to professionally and accurately operate under stressful working conditions in a rapidly changing work environment with multiple priorities
13. Knowledge of The Salvation Army and its organizational structure preferred

CERTIFICATES, LICENSES, REGISTRATIONS

1. Possess and maintain a current, valid California Class C Drivers License
2. Complete and maintain necessary requirements to drive a Salvation Army vehicle per policy.
3. Must be 21 years of age or older
4. Possess and maintain current personal vehicle registration
5. Possess and maintain current personal vehicle insurance
6. Complete and pass The Salvation army vehicle course training within 30 days of employment
7. Complete and pass Protecting the Mission training within 30 days of employment
8. Complete and pass Salvation Army harassment training within 30 days of employment
9. Must be able to successfully pass a criminal background check to include a DOJ Livescan Fingerprint check.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
2. Ability to grasp, push, and/or pull objects
3. Ability to reach overhead
4. Ability to operate telephone
5. Ability to lift up to 25 lbs. for administrative positions
6. Ability to operate a computer
7. Ability to process written, visual, and/or verbal information
8. Ability to operate basic office equipment and tools PC, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Qualifications

Education

High School or Equivalent (required)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.