Seasonal Activewear Sales Associate - Customer Experience

Vuori, Inc; Palo Alto (CA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Job summary

Vuori, Inc. is seeking a Seasonal Retail Sales Associate to forge connections with customers by conveying Vuori's brand values through product knowledge and a positive attitude. Build unforgettable experiences and meet sales goals within a team-based commission environment.

Role emphasizes greeting customers, assisting with fitting rooms, providing honest style feedback, and staying informed about merchandise and inventory needs to support the business goals.

Qualifications

• Must be available to work at least one full weekend day with no restrictions, evenings and holidays including but not limited to: Black Friday, Christmas Eve, and Boxing Day.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback

Responsibilities

• Create an unforgettable customer experience.
• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Be the business: Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.
• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Skills

Weekend availability

Customer service experience

Communication skills

Teamwork

Job description

Vuori, Inc. is seeking a Seasonal Retail Sales Associate to forge connections with customers by conveying Vuori's brand values through product knowledge and a positive attitude. Build unforgettable experiences and meet sales goals within a team-based commission environment.

Role emphasizes greeting customers, assisting with fitting rooms, providing honest style feedback, and staying informed about merchandise and inventory needs to support the business goals.