Seafood Team Member (Service Counter) - Full Time

Whole Foods Market, Inc; Avon (CT); In loco; USD 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Whole Foods Market in Avon, CT seeks a Seafood Team Member to support counter service, stocking, and sanitation in the seafood department. The role emphasizes friendly, efficient service and adherence to health and safety regulations while upholding WFM standards across the store.

Responsibilities include maintaining displays, pricing, inventory, and cleanliness; assisting with sampling, and ensuring proper handling of fish products.

Competenze

• Must be able to sell proactively.
• Must learn basic knowledge of all products in department.
• Must visually examine products for quality and freshness.
• Proactively reads product labels and stays informed about items.
• Supports periodic inventory checks as needed.
• Requires strong to excellent communication and teamwork skills.
• Able to convey information clearly to team members, customers, and vendors.
• Must meet customer service expectations in all interactions.
• Must follow directions, with good time management and organization.
• Demonstrates passion for natural foods and the Whole Foods Market mission.
• Exhibits strong work ethic in a fast-paced environment.
• Understands and adheres to WFM quality goals.

Mansioni

• Ensures fresh, appealing display by checking quality and stocking areas.
• Maintains accurate department signage and pricing.
• Keeps back stock organized and presentable.
• Maintains safe, clean, and organized working/shopping environment.
• Assists with sampling program and keeps areas clean and appealing.
• Cleans cases, glass, signs, and equipment as required.
• Preps, portions, and labels cooked fish; handles bones as needed.
• Participates in periodic inventory checks.
• Arrives on time, groomed, and ready to work; attends trainings.
• Provides excellent customer service and uses suggestive selling techniques.
• Maximizes sales through proper stocking, rotation, and merchandising.
• Follows health, sanitation, and safety procedures.
• Maintains cleanliness and safety of equipment and workspace.
• Performs opening, mid, and closing duties; ensures correct pricing.
• Reports safety hazards promptly.
• Other duties as assigned by leadership.

Conoscenze

Sell proactively

Product knowledge

Quality inspection

Labeling & pricing

Inventory checks

Communication & teamwork

Clear communication

Customer service excellence

Follow procedures

Passion for natural foods

Strong work ethic

Quality goals adherence

Descrizione del lavoro

Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Responsibilities

• Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
• Maintains accurate department signage and pricing.
• Maintains back stock in good order.
• Maintains a safe, clean and well-organized working and shopping environment.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Skins, bones, and cooks or smokes fish; boxes up, labels, and dates cooked fish.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.
• Performs other duties as assigned by store, regional, or national leadership.

Knowledge, Skills, & Abilities

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Assists with periodic inventory checks.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Desired Work Experiences

• No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to handle knives and other cutting equipment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion

The wage range for this position is $18.50-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.