Seafood Specialist FT

The Winn-Dixie Company; Saint Augustine (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Winn-Dixie Company in Florida is seeking an experienced seafood department supervisor to assist in managing daily operations, promote fresh, high-quality products, and deliver courteous customer service. This role balances hands-on leadership with administrative duties and requires adherence to food safety standards.

You will train and develop team members, manage scheduling, and execute merchandising plans while monitoring shrink, inventory and product quality.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Knife handling skills and knife speed.
• Knowledge of cutting, traying, wrapping, and labeling.
• Proficient with computer applications used in operating the department. Food Safety Certification or ability to obtain within 180 days.

Responsibilities

• Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty.
• Ensures the department is merchandised per plan and maintains product availability, freshness, quality and value.
• Delivers samples, answers questions and assists customers in finding products.
• Assists in promoting trust among associates, fostering teamwork and communicating information.
• Manages schedules to ensure tasks are completed with high levels of customer service, especially during peak hours.
• Maintains safety, sanitation, and regulatory compliance, including safety risk reporting and equipment checks.
• Performs daily and weekly administrative tasks, inventories and pricing changes, and records temperate logs as required.

Skills

Customer service

Interpersonal skills

Communication skills

Math skills

Stress management

Knife handling

Food safety knowledge

Computer literacy

Education

High School / GED

Tools

Computer applications

Job description

Job Summary

Assists in the management of daily operations in the seafood department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.

Essential Responsibilities

Service

Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products Ensures customer requests and special orders are fulfilled.

60%

Leadership

Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state, and federal laws, and company guidelines.

20%

Financial

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Assists in planning, organizing and performing the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.

10%

Compliance/Safety

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

10%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Preferred Education

Course of Study

High School / GED

Language(s) Preferred

English
Spanish

Supervisory Experience

0 -3 yrs minimum

Knowledge, Skills & Abilities Required

• Must be 18 years of age
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Possess adequate knife handling skills and knife speed.
• Knowledge of cutting, traying, wrapping, and labeling.
• Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.

Environmental Factors

Retail - Meat/Seafood: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: baler/compactor, general hardware tools such as a ladder, pliers, wire cutters, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, various knives, wrapping equipment, automatic meat wrapper, lobster tanks, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs.

Travel Percent & Overnight

Travel Percent

Occasional

Overnight

No

Shift(s)

Varied shifts.