Seafood Manager

Jetro / Restaurant Depot; Urbandale (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Jetro / Restaurant Depot in Urbandale, IA seeks a Seafood Manager to lead the Seafood Department, ensuring proper stocking, labeling, cleanliness and customer service. You will supervise staff, manage schedules, train employees and coordinate with vendors to maintain competitive pricing and fresh inventory.

The role requires strong leadership, attention to detail and a commitment to company standards. Experience in retail seafood operations and HACCP is valued.

Qualifications

• Must have a Bachelor’s Degree or HS diploma with 4+ years in customer service
• Ability to read, analyze and interpret general business materials
• Ability to present information clearly to managers, clients and the public
• Ability to calculate figures such as discounts, percentages, area and volume
• Strong written and oral communication skills
• High level of interpersonal skills for handling sensitive information and maintaining company values

Responsibilities

• Supervises all Seafood Department activities including product placement, rotation, signage and displays.
• Oversees staffing, scheduling, training and disciplinary actions as needed.
• Maintains HACCP compliance through inspections and audits.
• Manages inventory, pricing accuracy and vendor relations.
• Ensures proper paperwork and receipt of seafood products; coordinates ordering and shrink control.

Skills

Customer service

Reading & interpreting materials

Communication skills

Numerical calculation

Interpersonal skills

Computer literacy

Education

Bachelor's Degree

High School Diploma or GED

Tools

Toledo scale

Dennison label machine

Job description

Position Title:Seafood Manager

Department:Seafood

Supervisor:Assistant Branch Manager/Branch Manager

FLSA:Non-exempt (Paid by the hour)

Position Summary:

Responsible for receiving product and ensures that aisles/freezers and refrigerators are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions:

1. Ensure proper customer service and works to develop relationships with large customers.
2. Supervises all activities in the Seafood Department including product placement, rotation, signage, and displays. Is responsible for overall department appearance, cleanliness, and adherence to both government and corporate ordinances. Must maintain records as required. In the role of Seafood Manager, he/she will oversee the Assistant Seafood Manager (if applicable), Seafood Supervisors (if applicable) and Stockers to assure that the Seafood Department is operating in a manner that adheres to company standards.
3. Develops schedules, monitors performance and recommends the proper discipline as appropriate.
4. Trains employees in job responsibilities and safe operating procedures
5. Interviews candidates and recommends for hires.
6. Disciplines employees when necessary and recommends terminations.
7. Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
8. Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
9. Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
10. Supervises the receiving of all seafood products and ensures that the proper paperwork is completed.
11. Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
12. Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.
13. Supervises the ordering of seafood products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
14. Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.
15. Coordinates that the pallets stored in the racks have the proper block and date tags.
16. Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
17. Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
18. Assures that trash is removed from floor and properly handled.
19. Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
20. Maintains that all signage is correct and that the flyers prices are reflected on the product.
21. Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
22. Performs additional duties, responsibilities and projects as assigned.
23. Performs weekly self audits of the Seafood Department.

Other Responsibilities:

1. Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

1. Bachelor's Degree, OR High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience.
2. Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
3. Ability to effectively present information and respond to questions from managers, clients, and general public
4. Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
5. Effective oral and written communication skills.
6. High level of interpersonal skills to handle sensitive and confidential situation and documentation.
7. Commitment to company values and strong customer orientation.
8. Computer Literacy

Physical Requirements:

1. Lift/Carry Abilities(measured for maximum or average load)
2. Lift - 50 lbs
3. Carry strength (50' or less) - 50 lbs
4. Frequent lift/carry (> 12x/hour) - 50 lbs
5. Constant lift/carry (> 30x/hr) - 20 lbs
6. Physical Aptitudes (rated based on level of skill involved)
7. Agility/dynamic balance 80-119%
8. Finger dexterity - 80-119%
9. Manual dexterity - 80 - 119%
10. Posture Tolerance (rated based on frequency or time involved)
11. Stand/walk - constantly
12. Reach above shoulder level - occasionally
13. Twist/turn head - occasionally
14. Bend over/stoop - occasionally
15. Climb steps/ladder - occasionally
16. Kneel/squat - occasionally

Work Environment:

1. Requires frequent exposure to cold/freezing temperatures
2. Equipment in motion (forklifts, electric pallet jacks, scooters)