SEAFOOD/LEAD CLERK

Kroger Family of Companies; Anna (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Kroger Family of Companies is seeking a Meat/Seafood Department Leader to direct all department activities and deliver exceptional customer service. You will supervise daily operations, ensure safety and quality standards, and drive sales through promotions and efficient scheduling.

Responsibilities include training staff, managing inventory and expenses, and maintaining compliance with all laws and company guidelines. Strong leadership and customer focus are essential.

Qualifications

• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.
• Possess adequate knife handling skills and knife speed.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with associates to achieve store goals.
• Establish performance goals for department and empower associates.
• Develop scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Adhere to laws and guidelines.
• Cut seafood to customers' requests with proper equipment.
• Offer samples and inform customers of specials.
• Prepare foods following temperatures and cooking instructions.
• Develop and implement a department business plan.
• Understand store layout and locate products.
• Create and execute promotions with store management.
• Monitor expenses and inventory discrepancies.
• Maintain temperature logs for cases and coolers.
• Ensure safety programs and report risks.

Skills

Effective communication

Basic math

Handling stressful situations

Food handlers permit

Knife handling

Education

High school education or equivalent

Management experience preferred

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promotetrustandrespectamongassociates.

• Communicatecompany,department,andjobspecificinformationtoassociates.

• Collaboratewithassociatesandpromoteteam work tohelpachievecompany/storegoals.

• Establishperformancegoalsfordepartmentandempower associatestomeetorexceedtargets.

• Developadequate schedulingtomanage customervolumethroughouthoursofoperation.

• Trainanddevelopassociatesonperformanceof theirjobandparticipateintheperformanceappraisalprocess.

• Adheretoalllocal,stateandfederal laws,andcompanyguidelines.

• Cutseafoodtocustomers’requestsusingproper cuttingequipment.

• Offerproductsamples tohelpcustomersdiscovernewitemsorproducts theyinquireabout.

• Informcustomersofmeat/seafoodspecials.

• Preparefoodsaccordingtothefoodtemperaturelogsandfollowcookinginstructions.

• Developandimplementadepartmentbusiness plantoachievedesired results.

• Understandthestore’slayoutandbeabletolocateproducts.

• Createandexecutesalespromotionsinpartnershipwithstoremanagement.

• Implementtheperiod promotionalplanforthedepartment.

• Staycurrentwithpresent,future,seasonal andspecialads.

• Monitorandcontrolexpensesforthedepartment.

• Maintainanawarenessofinventory/stockingconditions;noteanydiscrepanciesininventory.

• Scheduledaily,weeklyandmonthly pricechangesbyupdatingshelf tagsandpromotionalsigns..

• Familiarityandcompliancewithallcountry oforiginlabelingandregulations.

• Plan,organizeandsupervisetheinventory process.

• Traindepartmentassociatesoninventory/stockingandComputerAssistedOrdering.

• Adheretoallfoodsafety regulationsandguidelines.

• Ensurepropertemperaturesincasesandcoolers aremaintainedandtemperaturelogsaremaintained.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Notifymanagementofcustomeroremployeeaccidents.

• Reportallsafety risks,orissues, andillegalactivity,including:robbery, theftorfraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Mustbeabletoperformtheessential functionsofthisposition withorwithout reasonableaccommodation.

QUALIFICATIONS Minimum

• Effectivecommunicationskills

• Knowledgeofbasicmath(counting,addition,andsubtraction)

• Abilitytohandle stressfulsituations

• Currentfoodhandlers permitonceemployed

• Possess adequateknifehandling skillsandknifespeed

Desired

• Highschooleducationorequivalentpreferred

• Managementexperiencepreferred

• Knowledgeofcutting,traying,wrapping, andlabeling

• Seafoodexperience

• Retailexperience

• Secondlanguage(speaking,readingand/or writing)