Seafood Hall Server

The Lobster Place Inc; New York (NY); On-site; USD 15,153 - 49,593; Full time

Benefits offered by this job

401K with company match

Paid sick leave

Paid time off

Employee discounts

Referral program

Job summary

Lobster Place in Chelsea Market is seeking a Seafood Hall Server to provide warm, hospitality-driven service in the Lobster Place Seafood Hall & Retail Market. You will greet guests, describe menu items, and ensure timely delivery of food and drinks in a fast-paced setting.

Ideal candidates have 1+ years in guest-facing roles, enjoy teamwork, and can work weekends. Eligible for 401K, paid time off, and other perks; training and growth opportunities are available.

Qualifications

• 1+ years of guest-facing restaurant experience in a high-volume setting.
• Desire and dedication to learn and grow.
• Ability to work weekends.
• Ability to lift and carry 15 lbs.

Responsibilities

• Be knowledgeable of menu items and make recommendations.
• Deliver food and beverages from kitchen to guests in a timely manner.
• Ensure all guests consistently receive courteous, meaningful, and efficient service.
• Maintain a welcoming and orderly restaurant environment.
• Handle transactional duties.
• Train new team members.
• Other duties as assigned.

Skills

Greeting guests

Guest service

Teamwork

Stress management

Punctuality

Weekend availability

Multi-tasking

Problem-solving

Lifting ability

Job description

Lobster Place is seeking a Seafood Hall Server for our Chelsea Market operation comprising Lobster Place Seafood Hall & Retail Market. The Seafood Hall Server is the backbone of our operation, responsible for the sale and service of our guests all while delivering warmth and exceptional hospitality.

About Us

Located in the heart of Chelsea Market, Lobster Place is a unique operation comprised of the Michelin-Acclaimed Cull and Pistol Oyster Bar; a one-of-a-kind seafood hall; and one of the most heralded seafood markets in NYC. An original tenant of Chelsea Market, Lobster Place has built a world-wide reputation for delivering exquisite-quality seafood and dining experiences that has made it the most popular destination in the Market.

Responsibilities (including but not limited to)

• Be knowledgeable of menu items and make recommendations
• Deliver food and beverages from kitchen to guests in a timely manner
• Ensure all guests consistently receive courteous, meaningful, and efficient service
• Maintain a welcoming and orderly restaurant environment
• Handle transactional duties
• Training new team members
• Other duties as assigned

Qualifications

• Giving great first impressions by promptly greeting and creating meaningful connections with everyone who walks through Lobster Place doors!
• Desire and dedication to learn
• 1+ years’ experience in a guest-facing restaurant role in a high-volume atmosphere
• Friendly, outgoing, positive, and hardworking person
• Possess the ability to work under pressure in a fast-paced environment
• Punctual, reliable, and must be able to work weekends
• Work well with a team and communicate effectively
• Ability to multi-task and problem-solve
• Able to lift and carry 15 lbs.

Hourly Rate: $11.35/hr (plus up to $35/ hour in TIPS!)

401K plan w/ company match

In addition to Paid Sick Leave, Lobster Place provides generous paid time off depending on position and tenure.

Employee Discounts

Referral Program- $600!

Employee Assistance Program to help promote well-being and enhance quality of life for you and your family

Working conditions

This job operates in a professional restaurant or retail environment. This role routinely uses standard kitchen equipment including knives and appliances, primarily shucking tools. The workspace is small and open to the public at all times. The workspace is on two levels and ability to use stairs is required. Customer contact daily. Minimal travel required.

LP Hospitality Group is proud to be an equal opportunity employer. We are committed to providing an environment of mutual respect and building a workplace that represents a variety of backgrounds, perspectives, and skills. All employment is determined based on qualifications, merit, and business needs.