Seafood Clerk

Hy-Vee; Kentucky; On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in Kentucky is seeking a Seafood Service Clerk to provide prompt, friendly customer service in the Seafood Department. You will wrap, weigh, label and stock seafood items, greet customers, take orders, and ensure product freshness while following sanitation standards.

This non-exempt, hourly role emphasizes teamwork, reliability, and a helpful attitude as you support store operations, handle equipment, and assist with displays and signage in a fast-paced environment.

Qualifications

• High school diploma or equivalent; Food Safety training.
• Six months related work experience.

Responsibilities

• Provides prompt, efficient and friendly customer service in the Seafood Department.
• Wraps, weighs, and labels seafood products and stocks cases.
• Maintains sanitation and cleanliness of the work area and displays.
• Assists in seafood display setup and signage; follows safety guidelines.
• Notifies management of out-of-stock items and quality issues.

Skills

Customer focus

Teamwork

Professionalism

Growth mindset

Results oriented

Education

High school diploma or equivalent

Food Safety training

Tools

Knives

Grinders

Slicer

Wrapping system

Pallet jack

Tumbler

Job description

Additional Considerations (if any):

Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title:

Seafood Service Clerk

Department:

Seafood

FLSA:

Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers

Positions that Report to you:

None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Wraps, weighs, and labels product. Reviews the status and appearance of the food for freshness, then stocks cases or rotates product. Finishes display details including seafood for traying. Prepare and organize seafood items for display. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. Replenishes and organizes the coolers. Reports out-of-stock products to appropriate personnel. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Prepares some signs for the department. Orders replenishment merchandise as directed by management. Assists in other areas of store as needed. Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics

Commitment to the Hy-Ve Mission and a willingness to promote the values of the company Must have the ability to carry out detailed but uninvolved written or verbal instructions; dealwith afew concrete variables Ability to do simple addition and subtraction; copyingfigures, counting and recording Possess the ability to understand and follow verbalordemonstrated instructions; write identifying information; requestsupplies orally or in writing.

Education and Experience

High school diploma or equivalent required Food Safety training; Sixmonths previousrelatedwork experience.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision. Must be physicallyable to exertup to85pounds of force (energy exerted) occasionally; exertup to40pounds of force frequently; and exertup to10pounds of force constantly to move objects. Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast pacedwork environment.

Equipment

• Knives
• Grinders
• Patty Maker
• Slicer
• Pallet jack
• Tumbler
• Wrapping system

Contacts

Dealswith customers on a daily basis and vendors/supplierson an as needed basis.

Employment is contingent upon the successful completion of a pre employment drug screen.