SE Server

The Rusty Pelican; Key Biscayne (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health plans

Life insurance

401k with annual employer match

Employee Assistance Program (EAP)

Team member discounts on food & drinks

Growth opportunities

Paid Sick Time

Job summary

The Rusty Pelican in Key Biscayne, FL is seeking a banquet server to join a team delivering exceptional guest experiences. The role focuses on greeting guests, serving courses, and coordinating with kitchen and bartenders to ensure smooth events.

Candidates should have at least 2 years in banquet serving or similar roles, strong customer service, and the ability to work evenings, weekends, and holidays. Benefits include health plans, life insurance, 401k matching, EAP, and growth opportunities.

Qualifications

• Minimum of 2 years' experience as a banquet server or in a similar role preferred.
• Strong customer service with guest experience focus.
• Excellent communication and interpersonal abilities to interact with guests and teammates.
• Ability to thrive in a fast-paced environment with attention to detail.
• Knowledge of food and beverage service procedures and etiquette.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Greet guests upon arrival and escort them to their designated tables.
• Serve meals and beverages in accordance with established service standards.
• Ensure timely and coordinated food delivery between kitchen and banquet floor.
• Anticipate guests' needs and respond promptly to requests.
• Maintain cleanliness and organization of banquet room areas; clear tables efficiently.
• Foster a warm, inviting atmosphere and enhance the guest event experience.
• Address guest inquiries, complaints, and special requests professionally.
• Adhere to safety and sanitation regulations and responsible alcohol service guidelines.
• Collaborate effectively with fellow servers, bartenders, and staff to ensure seamless service.

Skills

Customer service

Communication

Fast-paced environment

Food & beverage service

Attention to detail

Flexibility

Stamina

Education

High School Diploma or higher

Food Handler Certificate

California RBS Certificate

Sexual Harassment Certificate

Job description

SE Server# SE ServerRusty Pelican Miami - Key Biscayne, FL 33149## OverviewSalary Range$21.00 - $21.00 Hourly## DescriptionAt Rusty Pelican Miami, you will have the opportunity to work with some of the finest culinary professionals in the industry and contribute to a team dedicated to excellence. We are committed to cultivating a workplace that supports creativity, innovation, and professional growth. Compensation: $ 21/ hour**Benefits:** • Competitive hourly pay rates. • Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match. • Employee Assistance Program (EAP) • Team member discounts on food and beverages. • Opportunities for growth + advancement. • Paid Sick Time renewed yearly • Management Referral Program - Earn up to $4,000 for referring top talent to qualifying management positions. • ...And more!**Physical Demands:** • Frequent lifting, moving, and carrying of kitchenware, cleaning equipment, food boxes, garbage, etc., weighing up to 45 pounds in the back of house (BOH). • Regular and prolonged standing and walking to prepare food, clean workstations, and handle other responsibilities. • Repetitive motions involving wrists, hands, and fingers. • Constant bending, stooping, and turning to place dishes in machines or other tasks. • Continuous exposure to hot and fluctuating temperature environments.## Qualifications**Qualifications:*** Minimum of 2 years' experience as a banquet server or in a similar role preferred.* Strong customer service skills with a focus on providing exceptional guest experiences.* Excellent communication and interpersonal abilities to interact effectively with guests and team members.* Ability to thrive in a fast-paced environment while maintaining attention to detail.* Knowledge of food and beverage service procedures and etiquette.* Flexibility to work evenings, weekends, and holidays, as required by the event schedule.* Physical stamina, with the ability to lift and carry heavy trays or equipment.**Food and Beverage Service:*** Greet guests upon arrival and escort them to their designated tables.* Serve meals and beverages in accordance with established service standards.* Ensure timely and coordinated food delivery between the kitchen and banquet floor.* Anticipate guests' needs and respond promptly to their requests throughout the event.* Maintain cleanliness and organization of banquet room areas, clearing tables efficiently.* Foster a warm, inviting atmosphere, enhancing the guest event experience.* Address guest inquiries, complaints, and special requests professionally and promptly.* Adhere to safety and sanitation regulations, ensuring a clean and safe work environment.* Follow responsible alcohol service guidelines and procedures.**Team Collaboration:*** Collaborate effectively with fellow servers, bartenders, and staff to ensure seamless service delivery.* Communicate with the event captain and culinary team to ensure the availability of supplies and timely food delivery.* Assist fellow servers during high-traffic periods by carrying trays, refilling drinks, or clearing tables.**Physical Demands:*** Ability to lift 15-45 pounds as needed.* Standing and walking during a 4-8 hour shift, with scheduled breaks.**Disclaimer:**This job description outlines the general nature and level of work expected for this position. It is not an exhaustive list of all responsibilities, duties, or skills required.We are an Equal Opportunity Employer and recognize that people are our greatest asset. It is our policy to provide equal employment opportunities to all individuals regardless of race, creed, color, religion, national origin, gender, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation, or any other characteristic protected by law.Specialty Restaurants Corporation maintains a drug-free workplace and will consider qualified applicants with criminal histories in accordance with local, state, and federal law.**Preferred Education:** High School Diploma or college degree.**Licenses & Certifications Required:*** Food Handler Certificate* California RBS Certificate* Sexual Harassment Certificate