SCTT Care Coordinator

Pathways; Kingsport (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Pathways in Tennessee seeks a Care Coordinator to provide approved therapeutic interventions, coordinate cases, and link clients with needed resources. You will work with families, DCS or court personnel as part of a multidisciplinary team to support identified goals.

The role involves travel up to 25% and requires a Bachelor’s degree in a Human Service field with 1–2 years of mental health and case management experience.

Qualifications

• Bachelor’s degree in a Human Service discipline from an accredited four-year college or university.
• 1-2 years of relevant experience in the Mental Health field and Case Management
• Sensitive to other cultures and socioeconomic levels.
• Has thorough knowledge of child development and behavior modification.

Responsibilities

• Assessing clients on intake as needed and conducting community client visits.
• Provide Clarvida approved therapeutic services including coping skills, behavior modification, parenting skills, and crisis intervention.
• Collaborate with treatment team to create and update Treatment Plans consistent with policy and licensing.
• Serve as liaison and advocate with other professionals and agencies involved in client care.
• Attend supervision and treatment team meetings and present on assigned clients.

Skills

Case management

Crisis intervention

Communication

Cultural sensitivity

Documentation

Education

Bachelor’s degree in Human Services

Job description

Description

SUMMARY

The Care Coordinator provides Clarvida approved therapeutic interventions, case coordination and/or resource linkage to clients and other involved parties (i.e. family, DCS, Court personnel, non-relative supports, etc.) to affect identified needed changes within the individual or family.

Essential Duties And Responsibilities

• Assessing clients on intake as needed, conducting community client visitation, transporting clients,
• completing on-call duties, and providing Clarvida approved therapeutic services to clients and families including but not limited to: coping skills, behavior modification, parenting skills, and crisis intervention.
• Working with assigned clients’ treatment team to create, personalize, and update all Treatment Plans and other necessary documentation, and assuring that plans are consistent with Clarvida policy, state licensing regulations, and COA accreditation requirements.
• Serving as a liaison and client advocate with other professionals and agencies involved in assigned clients’ care.
• Attending Supervision and Treatment Team meetings and making presentations on each assigned client as required.
• Supporting fellow team members to ensure the best outcomes for all Clarvida clients and families.
• Completing clinical documentation within established time frames and rectifying all deficits within the allotted time frame.
• Assuring integrity and excellence by completing peer audits as assigned and contributing to the Performance Quality Improvement Cycle, including the collection and use of data to continuously improve client and program services.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the work.

Essential Functions.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.

• The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

TRAVEL

• This position requires travel of approximately 25% of the time.

Supervisory Responsibilities

• None required

Required Education And/Or Experience

• Bachelor’s degree in a Human Service discipline from an accredited four-year college or university.
• 1-2 years of relevant experience in the Mental Health field and Case Management
• Sensitive to other cultures and socioeconomic levels.
• Has thorough knowledge of child development and behavior modification.

Preferred Education And Experience

• Experience working with children/adolescents and adults in a therapeutic, community-based treatment environment.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

Qualifications

• Language Skills

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

• Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Additional Eligibility Qualifications

• Mentoring skills
• Ability to work flexible hours consistent with program needs
• Ability to work as team member
• Organizational skills
• Communication skills
• Ability to travel and work at multiple locations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.