Scrum Master – Digital Marketing Strategy

ICF Olson; California; Hybrid; USD 89,000 - 152,000; Full time

Job summary

ICF Olson is hiring an experienced Scrum Master for a high‑profile, public‑facing digital platform in Sacramento, CA. You will partner with Marketing stakeholders to translate business objectives into actionable requirements and lead Agile delivery to improve engagement and business outcomes.

You will facilitate ceremonies, maintain a healthy backlog, and align delivery with PI planning while collaborating with UX, analytics, and development teams.

Qualifications

• Bachelor's degree in IT or equivalent experience.
• Certified Scrum Master (CSM) or equivalent certification.
• 4+ years as a Scrum Master leading Agile for complex websites or systems with multiple integrations.
• 5+ years in digital marketing or product delivery supporting digital platforms.
• 3+ years of product management or product strategy on an Agile team.
• Must be based in Sacramento, CA and able to obtain Public Trust Clearance.

Responsibilities

• Partner with Marketing stakeholders to clarify business needs and solutions.
• Facilitate discovery sessions and workshops with cross-functional teams.
• Present options and tradeoffs on priorities, scope, and feasibility.
• Develop a stakeholder-aligned product roadmap linking priorities to initiatives.
• Turn objectives into requirements, user stories, and acceptance criteria.
• Serve as Scrum Master, facilitating ceremonies and removing impediments.

Skills

Agile delivery

Stakeholder collaboration

Facilitation

Communication

Education

Bachelor's degree in IT-related field

Tools

Azure DevOps

Jira

Confluence

Mural

Job description

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists. We are hiring an experienced Scrum Master - Digital Marketing Strategy to support a high‑profile, public‑facing digital platform for a client in Sacramento, CA.

You will serve as a strategic and consultative partner to Marketing stakeholders, helping articulate business objectives and shape digital experiences that support engagement and business outcomes. You will also lead Agile delivery, turning Marketing priorities into actionable requirements and keeping a steady pipeline of high value work ready for development.

What You’ll Do

• Partner with Marketing stakeholders to clarify business needs, identify opportunities, and recommend solutions that improve digital channel effectiveness, customer experience, and content management efficiency.
• Facilitate discovery sessions and workshops with Marketing, UX, analytics, business analysis, and technical teams to build alignment.
• Present clear options, recommendations, and tradeoffs on priorities, scope, cost, technical feasibility, and expected business value.
• Develop a stakeholder‑aligned product roadmap that connects Marketing’s strategic priorities with near‑term enhancements and longer‑term initiatives.
• Work with business analysts and UX designers to turn business objectives, customer needs, and feedback into requirements, user stories, and acceptance criteria, and keep the backlog ready for development.
• Use analytics, customer feedback, and post‑launch reviews to evaluate business value and refine priorities.
• Serve as Scrum Master for a cross‑functional digital delivery team, facilitating Agile ceremonies, resolving impediments, and aligning delivery with Program Increment (PI) Planning.

Required Qualifications

• Bachelor’s degree in an IT‑related field or equivalent experience.
• Certified Scrum Master (CSM) or equivalent certification.
• 4+ years of experience as a Scrum Master leading Agile processes for a complex website design or development project or system that included integrations with more than one third‑party system.
• 5+ years of professional experience in digital marketing or product delivery supporting digital products, customer‑facing websites, or digital experience platforms.
• 3+ years of direct product management or product strategy experience on an Agile team, such as a Product Owner or Product Manager.
• Must be based in Sacramento, CA.
• Ability to obtain a Public Trust Clearance and reside in the United States.

Preferred Qualifications

• Experience with enterprise CMS platforms, preferably Sitecore, including content authoring and digital marketing workflows.
• Familiarity with digital analytics, conversion optimization, and A/B testing to inform product priorities.
• Experience supporting high‑traffic, consumer‑facing platforms with complex integrations and multiple stakeholder groups.
• Experience with scaled Agile or PI planning on deliverable‑based contracts, and Azure DevOps configured for Scrum.
• Agile product management training or certification, such as SAFe POPM.

Professional Skills

• Experience conducting discovery and requirements workshops and maintaining product roadmaps and prioritized backlogs across multiple workstreams.
• Experience advising senior Marketing stakeholders and partnering with UX and technical teams.
• Proficiency with Azure DevOps or comparable tools such as Jira, Confluence, and Mural.
• Excellent communication and facilitation skills.

Working at ICF

We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive.

We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H‑1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full‑time employment is: $89,261.00 - $151,744.00 California Remote Office (CA99).

About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting‑edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.