Scrum Master / Agile Coach

IntePros; Pittsburgh (Allegheny County); On-site; USD 85,000 - 120,000; Full time

Job summary

IntePros in Pittsburgh, PA, seeks an experienced Scrum Master / Agile Coach to guide software teams in applying Agile/Scrum, promoting self-organization, transparency, and continuous improvement.

The role facilitates sprint ceremonies, backlog refinement, and collaboration, supporting Product Owners and aligning teams with platform roadmaps and OKRs. Strong facilitation and CSP/A-CSM are essential; onsite 4 days per week.

Qualifications

• Proven experience as a Scrum Master supporting software development teams using Scrum.
• Deep knowledge of Agile methodologies and ways of working.
• Strong facilitation, servant leadership, conflict resolution, mentoring, and communication skills.
• Experience with Agile techniques including User Stories, ATDD/TDD, CI, automated testing.
• Experience with JIRA, Confluence, PowerPoint, and Excel.
• Previous management experience.
• Applicable knowledge of software development technologies.
• CSP or Agile Certified Scrum Master certification.
• Bachelor's degree in Business, Information Systems, Technology, or related field; other fields considered.

Responsibilities

• Coach teams and stakeholders on Agile/Scrum practices, principles, and values.
• Facilitate sprint planning, retrospectives, daily ceremonies, backlog refinement, and conflict resolution.
• Remove or elevate impediments, risks, and dependencies in partnership with RTEs and Scrum Leads.
• Promote self-organization, empowerment, accountability, and continuous improvement.
• Support Product Owners with backlog management, prioritization, and transparency.
• Assess Scrum maturity and coach teams toward sustainable improvements.
• Foster a trusting, collaborative environment focused on problem-solving and delivery.
• Align teams to shared platform strategies, roadmaps, and OKRs.
• Support communication and information sharing across teams and stakeholders.
• Coach and mentor team members while leading by example.

Skills

Agile methodologies

Facilitation

Servant leadership

Conflict resolution

Mentoring

Communication

User Stories

ATDD/TDD

CI/CD

Automated testing

JIRA

Confluence

PowerPoint

Excel

Previous management experience

Software development knowledge

Education

Bachelor's degree in Business, Information Systems, Technology, or related field

CSP or Agile Certified Scrum Master certification

Tools

JIRA

Confluence

Microsoft PowerPoint

Excel

Job description

Location: Pittsburgh, PA

Work Arrangement: Onsite 4 days per week

Position Overview

We are seeking an experienced Scrum Master / Agile Coach to guide software development teams in applying Agile/Scrum principles, improving team maturity, and delivering against platform-level roadmaps and objectives. This role uses a servant-leadership approach to promote self-organization, transparency, continuous improvement, and effective collaboration.

Key Responsibilities

• Coach teams and stakeholders on Agile/Scrum practices, principles, and values.
• Facilitate sprint planning, retrospectives, daily ceremonies, backlog refinement, and conflict resolution.
• Remove or elevate impediments, risks, and dependencies in partnership with RTEs and Scrum Leads.
• Promote self-organization, empowerment, accountability, and continuous improvement.
• Support Product Owners with backlog management, prioritization, and transparency.
• Assess Scrum maturity and coach teams toward sustainable improvements.
• Foster a trusting, collaborative environment focused on problem-solving and delivery.
• Align teams to shared platform strategies, roadmaps, and OKRs.
• Support communication and information sharing across teams and stakeholders.
• Coach and mentor team members while leading by example.

Required Qualifications

• Proven experience as a Scrum Master supporting software development teams using Scrum.
• Deep knowledge of Agile methodologies and ways of working.
• Strong facilitation, servant leadership, conflict resolution, mentoring, and communication skills.
• Experience with Agile techniques including User Stories, ATDD/TDD, Continuous Integration, Continuous Testing, and automated testing.
• Experience with JIRA, Confluence, Microsoft PowerPoint, and Excel.
• Previous management experience.
• Applicable knowledge of software development technologies.
• Certified Scrum Practitioner (CSP) or Agile Certified Scrum Master certification.
• Bachelor's degree in Business, Information Systems, Technology, or a related field; other fields will be considered.

Preferred Qualifications

• Exposure to AI solutions and experience assisting engineering teams with AI adoption or administration.