Scrum Master

TechDigital Group; New Jersey; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Scrum Master to lead Agile practices within their software development teams. In this role, you will empower teams to self-organize and achieve higher maturity levels in Scrum methodologies. You will foster a safe and trusting environment where challenges can be addressed openly, while also supporting the Product Owner in managing the product backlog. This position offers the opportunity to make a significant impact in a dynamic retail environment, utilizing your expertise in Agile practices and servant leadership to drive team success and enhance customer satisfaction.

Qualifications

• 1-2 years experience as a Scrum Master for a software development team.
• Strong knowledge of Agile techniques and servant leadership.

Responsibilities

• Guide teams on Agile/Scrum practices to enhance customer satisfaction.
• Facilitate discussions and conflict resolution within the team.

Skills

Scrum

Agile

Servant Leadership

Facilitation

Conflict Resolution

Communication Skills

Jira

Retail Commerce Data Technologies

Education

Experience in Scrum Master role

Tools

Jira

Job description

- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.

- Guiding the team on how to get the most of self-organization.

- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

- Facilitating getting the work done without coercion, assigning, or dictating the work.

- Facilitating discussion, decision making, and conflict resolution.

- Assisting with internal and external communication, improving transparency, and radiating information.

- Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.

- Providing all support to the team using a servant leadership style whenever possible, and leading by example.

Skills/Experience:

- Understanding of project execution lifecycle.

- One to two years' experience in Scrum Master role for a software development team, diligently applying Scrum principles, practices, and theory.

- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

- Knowledge of various Scrum approach techniques for filling in the intentional gaps.

- Applicable knowledge of retail commerce data technologies and Jira tool.

- Awareness and familiarity with Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Retrospective formats, Jira management, backlog grooming.

- Excellent communication and coaching skills.

Mandatory Skills:

Scrum + MAO

Scrum master who has experience working in retail projects with MAO as order management system. A Scrum Master with functional knowledge of Manhattan active omni.