Scrum Master

INSPYR Solutions; Charlotte (NC); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A leading technology solutions provider is seeking an experienced Scrum Master (Team Coach) to support their S/4HANA implementation program in Charlotte, NC. The ideal candidate will manage team iterations, resolve issues, and coach team members in Agile methodologies. You will help create high-performing, self-organizing teams. Qualifications include strong knowledge of Scrum and Agile frameworks, experience with Azure DevOps, and a Bachelor’s degree or equivalent. This is a contract-to-hire position on-site in Charlotte.

Qualifications

• Must understand the difference between being Agile and doing Agile.
• Strong experience with Scrum frameworks and techniques.
• Ability to facilitate effective discussions at all levels.

Responsibilities

• Support teams in applying the Scaled Agile Framework (SAFe).
• Coordinate iterations and retrospective meetings.
• Coach team members in Agile frameworks.

Skills

Agile methodology

Scrum techniques

Interpersonal skills

Technical aptitude

Lean-Agile mindset

Education

Bachelor's degree or equivalent

Tools

Azure DevOps

Jira

Microsoft Teams

Office Suite

Job description

Employment Type

Contract to Hire

Location

On-site in Charlotte, NC on a hybrid schedule.

Position

S/4 Program Scrum Master (Team Coach)

Description

Compass Group NA is seeking an experienced Scrum Master (Team Coach) to support the S/4HANA implementation program. The S4HANA program aims to deliver a simpler finance system through the streamlining and consolidation of processes and systems across Compass Group NA. The program team is comprised of several departments and cross‑functional teams.

Job Summary

The Scrum Master (Team Coach) will be responsible for managing team iteration and PI plans within Azure DevOps (ADO), proactively working within and outside the agile team on identifying dependencies and resolving problems, and will coach team members on Agile methodologies. Ultimately, the Scrum Master will help create self‑organizing teams that are flexible and fully productive during iterations.

Responsibilities

• Helping agile teams apply the Scaled Agile Framework (SAFe)
• Supporting the team’s planning of deliverables
• Helping teams monitor performance utilizing Azure DevOps (ADO)
• Resolving issues that hinder the teams’ work
• Coordinating iterations, retrospective meetings, and daily syncs
• Coaching team members in Agile frameworks
• Listening and supporting teams in problem identification and decision making
• Being the point of contact for external communications (e.g., from customers or stakeholders)
• Working with product owners to handle backlogs and new requests
• Resolving conflicts and removing obstacles that occur
• Helping teams implement changes effectively
• Ensuring deliverables are up to quality standards at the end of each sprint
• Guiding development teams to higher scrum maturity
• Helping build an environment where team members ‘own’ the product and enjoy working on it
• Facilitating the coordinated preparation and execution of PI planning for an agile team. This includes working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle

Qualifications – Essential

• Must understand the difference between being Agile and doing Agile
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization
• Communicate in an open, honest and direct manner
• Encourage an environment that values mutual respect, openness, and courage
• Persuade by influence rather than authority
• Strong technical aptitude and experience leading teams in delivering quality software
• Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model
• Prior experience as a Scrum Master, Project or Program Manager
• Bachelor’s degree or equivalent
• Proficiency in Microsoft Teams, Office, PowerPoint, and Excel programs

Qualifications – Desirable

• Demonstrates the comprehension of a Lean‑Agile mindset and practices with the ability to develop others in this area
• Experience applying Lean Thinking and Systems Thinking in large organizations
• Agile Certification (CSM, PSM, or PMI‑ACP)
• Project Management Professional (PMP)
• SAFe Agilist (SA) or other SAFe certifications preferred
• Experience managing technical implementations preferred
• Experience leading teams implementing SAP S/4HANA
• Experience with Azure DevOps or Jira

About INSPYR Solutions

As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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